There may be copies kept on the server. Win 98 is technically on my
home network. My tech had set it up that way so duplicates of everything
wouldn't pour in in the event the XP Home was down and I needed e-mail
enough to risk it on the Win 98. I haven't used the '98 for ages and maybe
now not leaving copies on the server might be the way to go. Is the setting
under tools, account and properties? Sorry, I barely know my own name right
now.
I did change the OE settings not to check for mail at startup and not to
check for mail every to try to lessen the amount of mail coming in in hopes
someone had suggestions.
I didn't get any e-mail from Cox about changing security settings, but I
do know one time the Cox tech had to come because they hadn't alerted
customers to a setting change that needed to be made or at least I never got
the message.
The weird thing is that the error message I keep getting was exactly
like one I got several days ago when Cox's e-mail was totally down for
several hours in both my state and a neighboring one, but this time Cox was
reporting no conductivity problems in my area.
Thanks,
Margaret
"Patricia Dunbar" wrote:
Maybe they changed their security settings for the POP3/SMTP as SBC did last
year from 110 to 465 for the pop3and for the SMTP think it was 25 to 995, we
got emails notifying of the changes and how to make the changes in outlook
express. If you keep copies of your emails on your server then this could
explain why you got duplicates...
----- Original Message -----
From: "Margaret Thomas" <[EMAIL PROTECTED]>
To: <blind-computing@jaws-users.com>
Sent: Monday, June 23, 2008 8:54 PM
Subject: [Blind-Computing] Duplicate Messages
> Hi All,
>
> I couldn't send or receive any e-mail from just after 11:00 p.m last
> night until about 4:00 p.m this afternoon and was getting an error message
> that my Cox password or user name was invalid. The second Cox tech
> support
> person I spoke with was much more helpful than the first one and talked me
> through the steps to see if all the account, server, connection settings
> were correct. It didn't seem to take and I'd already taken up a lot of
> his
> time. I thought I could remember the steps to try again on my own in case
> I
> had made a typo while I was on the phone with him.
>
> I did try again and it may be coincidental, but mail started coming
> in.
> The bad news was that it was over 1,000 messages and mail from the 18th to
> when the outage occurred that I had already deleted in Outlook Express was
> downloaded again. Plus, new messages had duplicates of every message.
>
> Cox said they couldn't trouble shoot OE. My tech can normally fix some
> computer problems remotely, but their password to do the remote wasn't
> working and the person who could fix it was unavailable. One of his
> assistants suggested looking at web mail to see if there were duplicates
> there which she said would be a Cox problem. I only got 1 of everything
> with web mail.
>
> There was another outage after the mail started coming in and that made
> things even worse. No one at my tech's will be available until 9:00 a.m.
> I
> may have inadvertently changed a setting.
>
> Could anyone suggest settings in OE 6 to check for Cox? I'm running XP
> Home, JAWS 9, and IE 7.
>
> Also, does anyone know of any programs that are JAWS friendly that will
> find duplicate messages and delete them? I'm fighting a migraine and
> can't
> think straight and just want this nightmare to end.
>
> Thanks,
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