Thank you very much.
Debbie
----- Original Message -----
From: "Hugh Megarry" <[EMAIL PROTECTED]>
To: <blind-computing@jaws-users.com>
Sent: Saturday, November 15, 2008 8:55 AM
Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse.
Dam did not put the link in here is the link this time
http://www.superantispyware.com/download.html
Hugh Megarry
skype hugh.megarry
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hugh Megarry
Sent: Saturday, November 15, 2008 1:22 PM
To: blind-computing@jaws-users.com
Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse.
Try this link the paid v is much better and its not expensive at all I
have
the pro one and a lifetime thingy with it I like it
Hugh Megarry
skype hugh.megarry
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of buttercup
Sent: Saturday, November 15, 2008 1:16 PM
To: blind-computing@jaws-users.com
Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse.
So you didn't have to have sighted help? And, where can I get this
program?
Debbie
----- Original Message -----
From: "Mich" <[EMAIL PROTECTED]>
To: <blind-computing@jaws-users.com>
Sent: Saturday, November 15, 2008 8:06 AM
Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse.
I to had a virus like this at one time and I used system restore and it
didn't work then I tried using super aunty spy wear and it seems to
have gotten rid of it. hth. it was cald micro aunty virus. from Mich
Verrier.
----- Original Message -----
From: "David Griffith" <[EMAIL PROTECTED]>
To: <blind-computing@jaws-users.com>
Sent: Saturday, November 15, 2008 7:16 AM
Subject: Re: [Blind-Computing] Trying to remove a Trojan Horse.
I hope somebody else can give you some better news but remedies to
get rid of Trojans often rely on deleting files in Windows Safe Mode.
That is a version of windows where minimal features are loaded. There
is no way that I am aware of that you can use a screen reader in
safe Mode as I believe no audio drivers are loaded. I would be
very interested if someone can point out that I am wrong.
Whatever course you take to get rid of this Trojan I think you are
going to need sighted help. I have had a couple of problems like
these over the years and I am afraid to say I found the help desks of
Norton and AVG pretty impotent . You can easily spend hours and
hours trying to sort this out.
In my experience the quickest way may be to do a destructive Windows
re-install so your priority now should be backing up all the data you
need including emails etc.
Our list owner David, has suggested using a solution like Image for
Windows as an escape route for problems like these. I think he is
right, I use Norton Ghost but you do need sighted help whilst it
re-builds Windows.
Image for Windows apparently has a method people without sight can
deploy.
It is not much help for you right now but I suggest that once your
system
is
restored to perfect health and you have everything how you want it
use a program like Image for Windows to freeze this as an image. Then
you can always go back to this perfect state which gives peace of
mind. Use Karen's Replicator available on the owners site to keep all
your important data backed up separately so that these can be resored
also once you put the perfect image back in.
Regards
David Griffith
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
buttercup
Sent: Saturday, 15 November 2008 07:17
To: blind-computing@jaws-users.com
Subject: [Blind-Computing] Trying to remove a Trojan Horse.
Hi all,
I really need help with this very badly.
I have an older version of Norton (Internet Security version 2006)
and that may be the problem. But I can't seem to remove this 1 Trojan
horse. Does anyone have any suggestions?
I want to take Norton off and put avira Anti Virus program on, but I
believe you have to have someone sighted to help with the Norton
removal tool.
I've even tried doing a system restore, but it failed and I've had
the problem with system restore long before I got this Trojan Horse.
I'm using Windows XP and Jaws 7.0.
By the way, the only reason I didn't upgrade Norton is because I
heard that the later versions were not Jaws user friendly.
Thank you very much for your help.
Debbie
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__________ Information from ESET Smart Security, version of virus
signature
database 3615 (20081115) __________
The message was checked by ESET Smart Security.
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