Tom, we have the same model. Does yours come with a built in head swatter?
I was kind of lucky in that regard, in that the head swatter on mine works all the time, and especially when the white laundry is mixed in with the coloured. I've argued with my washer over and over again, that's just racist, but the darn thing won't have any of it. Mine was made in the Philippines, where most of the stuff is. I hear it's cheap labour over there, and no television, hence the sheer number of them coming into the country. LOL. Victor