This is Julie, I have to agree with Patricia: "I have to say, that as much as I love the products humanware puts out there lack of customer service had me strongly considering another product."
I would have to agree there too. The quality of customer support leaves a lot to be desired. Now I know that everyone is trying there best and tech support might be short staffed, but I have had missing components to both shipments of a PK and GPS. not having missing parts in the package helps. On 2/4/06, Patricia Kepler <[EMAIL PROTECTED]> wrote: > > Kathy, > I have to say, that as much as I love the products humanware puts out > there > lack of customer service had me strongly considering another product. > > > When I received my shipment last month, it came with the trekker. The > trekker was missing important components leaving it useless until > they were > shipped. It all arrive the Friday before Christmas, so basically I had to > wait an additional 10 days with the holiday interruptions before I could > use the thing. > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Julie Stamm ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
