SMA and maintenance agreements are purchased separate from the sales price of the machine. When you buy the machine, you are given a one year warranty. SMa allows you 2 upgrades. A patch is not classified as an upgrade. When an agency, such as CAP, buys your unit, you or your office or school are responsible for any upgrades and maintance on the unit. Hope I have helped you. Someone else will have to define a maintence agreement. All I know is that it is for a year and should cover all needed repairs.
Terry Powers -----Original Message----- From: Mary Ellen Earls [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 07, 2006 6:30 PM To: Braillenote List Subject: Re: [Braillenote] KeySoft 7.2 Build 47 Maintenance Release Well,I can't really answer that, sorry. Mary Ellen Earls ----- Original Message ----- From: "Taraprakash" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Tuesday, November 07, 2006 3:02 PM Subject: Re: [Braillenote] KeySoft 7.2 Build 47 Maintenance Release > Thanks Mary. Another query. Do you get any SMA by default when you buy a > unit, or it is purchased separately? > Regards > ----- Original Message ----- > From: "Mary Ellen Earls" <[EMAIL PROTECTED]> > To: "Braillenote List" <[email protected]> > Sent: Wednesday, November 08, 2006 3:20 AM > Subject: Re: [Braillenote] KeySoft 7.2 Build 47 Maintenance Release > > >> Ok First when you do a regular reset you can hear the Braille Note tell >> you right off the bat that it is running keysoft 7.2 build 4x and you >> will know which build you have. >> Secondly, I have a flash card reader built right into my pc so downloaded >> the ks7.2 build 47 right onto my s. d. card. >> Thirdly, that depends upon whether you have an s. m. a. >> Usually an S. m. a. will allow you 2 upgrades but if you used one you get >> one more upgrade and obviously this patch does not count against that >> sma. >> And finally, that question can only be answered when they let us know >> what will be in the next upgrade. >> Hope this helps. >> Mary Ellen Earls >> ----- Original Message ----- >> From: "Taraprakash" <[EMAIL PROTECTED]> >> To: "Braillenote List" <[email protected]> >> Sent: Tuesday, November 07, 2006 2:39 PM >> Subject: Re: [Braillenote] KeySoft 7.2 Build 47 Maintenance Release >> >> >>> Hi all. >>> Few questions about this. >>> 1. How do you know if you are using build 43 or some other build? >>> 2. Is it possible to upgrade without connecting your bn to the net? may >>> be using some external storage device? >>> 3. How many upgrades are free after purchase of a braillenote? Suppose >>> if you skip this upgrade can you hope for more significant upgrades >>> later on? (say from 43 straight to 50?) >>> Thanks in anticipation >>> Regards >>> TaraPrakash >>> >>> >>> ----- Original Message ----- >>> From: <[EMAIL PROTECTED]> >>> To: <[email protected]> >>> Sent: Tuesday, November 07, 2006 4:20 AM >>> Subject: [Braillenote] KeySoft 7.2 Build 47 Maintenance Release >>> >>> >>>> >>>> >>>> KeySoft 7.2 build 47 maintenance release is now available from the >>>> following website: >>>> >>>> http://www.humanware.com/Resources/downloads/KeySoft7_2_b47.asp >>>> >>>> This software should only be installed if you are experiencing one of >>>> the >>>> problems listed in the Fixed Issues section (see below), or you have >>>> purchased the Concise Oxford Dictionary and Thesaurus for KeySoft. >>>> >>>> If you are upgrading from 7.2 build 43 to 7.2 build 47, you will not >>>> require a new product key, as 7.2 build 47 will work with your existing >>>> 7.2 >>>> product key. >>>> >>>> Fixed Issues: >>>> >>>> In KeyBook, pressing SPACE to stop reading leaves you at your current >>>> position rather than returning you to the position where you started >>>> reading. >>>> >>>> When a Daisy book is re-opened the cursor is returned to its previous >>>> position. >>>> >>>> Daisy speech rate is now remembered between opening books. >>>> >>>> You can now open Bookshare .BKS files from the File Manager Directory >>>> option. >>>> >>>> In KeyPlan, printing now works. >>>> >>>> Full backups now allow subsequent incremental backups to work >>>> correctly. >>>> >>>> In the Media Player, BACKSPACE with ENTER now pauses playback. >>>> >>>> On the BrailleNote PK the joystick now works correctly. >>>> >>>> In UK math in the calculator, spaces are now displayed correctly. >>>> >>>> The PREVIOUS and NEXT thumb keys no longer give an error beep when >>>> going to >>>> links in KeyWeb. >>>> >>>> In KeyList, pressing BACKSPACE and ENTER no longer clears the Braille >>>> display. >>>> >>>> On the BrailleNote QT, when FUNCTION with S is used to change task, GPS >>>> only appears when installed. >>>> >>>> On the BrailleNote QT, the calculator now operates correctly after >>>> directly >>>> switching from a KeyWord Braille or BRF document. >>>> >>>> On the BrailleNote QT, the battery level short cut READ with ESC now >>>> works >>>> while reading .BRF files in KeyBook. >>>> >>>> On the BrailleNote QT, you no longer need to press READ with G to start >>>> reading a .BRF file in KeyBook. You can just press 'G'. >>>> >>>> On the BrailleNote QT, PLUS on the numeric pad now works. >>>> >>>> Copying a database using the File Manager will no longer write protect >>>> the >>>> data file. >>>> >>>> When exporting a document you can now create subdirectories at the >>>> destination directory prompt. >>>> >>>> When confirming the deletion of an email folder, literary Braille >>>> folder >>>> names are now spoken correctly. The confirmation prompt now appears on >>>> the >>>> correct sequence. >>>> >>>> When writing an email, the exception that could occur when you delete >>>> "to", >>>> "cc" or "bcc" entries has been fixed. >>>> >>>> Known Issues: >>>> >>>> In some cases, you may experience a long response time or apparent >>>> lock-up >>>> of your system when reading Daisy books from Bookshare. This is more >>>> prevalent in large books. We will continue to investigate and work to >>>> resolve this issue. In the meantime, we wish to provide you with our >>>> latest >>>> improvements. >>>> >>>> >>>> >>>> Matthew Janusauskas >>>> Technical Support and Training Manager >>>> HumanWare USA Inc. >>>> 656 N Kennedy Drive >>>> Kankakee IL 60901 >>>> Phone: 800-722-3393 Ext. 204 >>>> Fax: 815-939-3194 >>>> E-mail: [EMAIL PROTECTED] >>>> Internet: http://www.humanware.com >>>> >>>> >>>> >>>> ___ >>>> To leave the BrailleNote list, send a blank message to >>>> [EMAIL PROTECTED] >>>> To view the list archives or change your preferences, visit >>>> http://list.humanware.com/mailman/listinfo/braillenote >>>> >>> >>> >>> ___ >>> To leave the BrailleNote list, send a blank message to >>> [EMAIL PROTECTED] >>> To view the list archives or change your preferences, visit >>> http://list.humanware.com/mailman/listinfo/braillenote >>> >> >> >> ___ >> To leave the BrailleNote list, send a blank message to >> [EMAIL PROTECTED] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
