Have you tried all configurations of resets? Is the reset button stuck down? Service reset? What were you doing when it first froze?

----- Original Message ----- From: "peter greco" <[email protected]> To: "jd" <[email protected]>; <[email protected]>; <[email protected]>
Sent: Wednesday, February 03, 2010 8:13 PM
Subject: [Braillenote] Apex frozen with main menu on braille display


I pressed the reset button on my Apex.
After a few seconds main menu was on the display. That's all that's now happening! Hitting the space bar, scroll wheel, thumb keys, nothing happens. Turning the unit off, main menu is still on the display.
Pushing the reset button, still main menu on display but nothing else.
Any ideas!!??
Peter.

----- Original Message -----
From: jd <[email protected]
To: Steve Speicher <[email protected]>,
[email protected]
Date sent: Wed, 03 Feb 2010 23:08:50 -0500
Subject: re: [Braillenote] possible bug in planner: appointments
on same day


Hi:

I use the KeyPlan calendar for 5 to 8 appointments
every day and have not had the problem you identify.
I'm still using KeySoft 7.5 on a BT 18 mPower.
I hope that this problem gets resolved for you soon.


JD Townsend
Helping the light dependent to see.


Daytona Beach, Florida, Earth

----- Original Message -----
From: Steve Speicher <[email protected]
To: [email protected]
Date sent: Wed, 03 Feb 2010 12:34:30 -0600
Subject: [Braillenote] possible bug in planner:
appointments on same day

Mpower bt 32, ks 8 build 20.

When I put two appointments on the same day, for
example one at 3:00
and one at 4:00, the first appointment reads fine,
but the second and
later appointments appear to place an unwanted line
break in the
title.  Thus, if the 3:00 appointment is with George
Jones, then
George Jones is pronounced as I would expect.  But
if the 4:00
appointment is with Katie Jones, the bn, whether I
use kng or
eloquence, says the appointment title is "Kati every
Jones".  When I
use space with dot 3 to go back over the word
"Katie", which appears
as one word on the display, KS tells me that there
is a "line break"
between the i and the e in Katie.  If the 4:30
appointment, for
example, is with Touchy Jones, then KS says "Too
chee", and again
moving character by character indicates a line break
between the
ou  sign and the ch sign in "touchy".

My working theory is that the planner forgets to
start the second and
later appointments on a new line, so that even short
words in the
title are or can be  broken by a line break, at
least as far as the
translator and speech are concerned; and this occurs
even though the
word looks unbroken on the braille display.

Has anyone had similar experiences or found a
work-around?

Steve



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