HW does not reply much on this list, unlike gwm. However, the delay in gwm's newest upgrade is comparable to the delay in keysoft upgrades from hw, and I have not seen users request features which were then implemented on either device. I think both companies go for features they feel will be most useful to the most users, so as to intise as many as possible to pay for the upgrades. Of course, gwm upgrades are currently free, though gwm has said that they do not know how long this practice will continue.
I suppose my basic point is that there is little difference in responsiveness to upgrade requests, but gwm upgrades are (for the moment) free and their company does a better job at publically responding to users' concerns and questions on their email list. On 6/19/10, Joseph Lee <[email protected]> wrote: > Hi, > >From what I've seen lately, they do respond (although in the "behind the > scenes" way). The recent firmware updates came out once about every two to > three months, which is a slight improvement over a year or two ago. > As for .docx support, HW did say they are working on it. But as it turns > out, the formatting of these files (at least the underlying formatting) is > the biggest factor in some difficulty in implementing it. Well, I expect Hw > to make some announcements by mid summer. > Just a hint for you: BSP 5.5 firmware (yes, the new firmware is 5.5) is in > its final Beta testing stage (in Korean); the feature sets would mean Apex > and that one would be pretty matched... Sorry couldn't resist... > Cheers, > Joseph > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Paul Leake > Sent: Saturday, June 19, 2010 2:23 PM > To: braillenote list > Subject: [Braillenote] apex or braille sense plus > > I am inclined to go for the apex but what concerns me is how responsive are > humanware to customer feedback and the fact that they seem rather slow to > implement changes for example the move to doc x files being supported on the > > braille note. any thoughts welcome in helping me reach a final decision! > > thanks in advance. > Cheers > > Paul > > [email protected] > > > -- > I am using the free version of SPAMfighter. > We are a community of 7 million users fighting spam. > SPAMfighter has removed 43 of my spam emails to date. > Get the free SPAMfighter here: http://www.spamfighter.com/len > > The Professional version does not have this message > > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.437 / Virus Database: 271.1.1/2948 - Release Date: 06/19/10 > 06:35:00 > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
