the issue with being able to read docx files is not unique to the
BrailleNote or Apex.  Unless a computer has the capability to read Word 2007
or the newly released 2010, it cannot read them either.  Or in other words,
any computer that can only read Word 2003 and older files cannot read them.
The simplest solution is to have the person sending the file convert it to a
doc file format.


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Joseph Lee
Sent: Saturday, June 19, 2010 4:05 PM
To: 'Paul Leake'; 'braillenote list'
Subject: RE: [Braillenote] apex or braille sense plus

Hi,
>From what I've seen lately, they do respond (although in the "behind the
scenes" way). The recent firmware updates came out once about every two to
three months, which is a slight improvement over a year or two ago.
As for .docx support, HW did say they are working on it. But as it turns
out, the formatting of these files (at least the underlying formatting) is
the biggest factor in some difficulty in implementing it. Well, I expect Hw
to make some announcements by mid summer.
Just a hint for you: BSP 5.5 firmware (yes, the new firmware is 5.5) is in
its final Beta testing stage (in Korean); the feature sets would mean Apex
and that one would be pretty matched... Sorry couldn't resist...
Cheers,
Joseph

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Paul Leake
Sent: Saturday, June 19, 2010 2:23 PM
To: braillenote list
Subject: [Braillenote] apex or braille sense plus

I am inclined to go for the apex but what concerns me is how responsive are 
humanware to customer feedback and the fact that they seem rather slow to 
implement changes for example the move to doc x files being supported on the

braille note. any thoughts welcome in helping me reach a final decision!

thanks in advance.
Cheers

Paul

[email protected] 


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