Hello Joseph and others, I'm not an expert on the Apex or BrailleNote, but I've noticed that I've had far more stability with the Apex than I did with the MPower.
When I had the MPower, i would often have to reset the unit after inserting the wireless card,and it would often crash while I was taking notes out in the field. i havent' had crashes with the Apex. I'm also glad for the built-in wifi access. Liz ----- Original Message ----- From: "Joseph Lee" <[email protected]> To: "Alex Hall" <[email protected]>; <[email protected]> Cc: <[email protected]> Sent: Sunday, October 10, 2010 12:06 PM Subject: Re: [Braillenote] Apex crashes often > Hi, > That's really odd... The disk error thing is a normal thing - if it is > part of a reset routine where KeySoft says, "memory scan." But having to > answer a prompt about disk error is a bad thing. > For Grace: Have you tried the Clear Settings Reset (Reset with DOTS 4-5-6) > to see if it helps? If not, ask HumanWare (the tech support there might > ask you to try Clean Reset). If HumanWare asks you to perform Clean Reset > (which I'll not discuss here anymore), you need to backup your Flash Disk > data to somewhere, as the consequences of that reset shows (ask us (the > geeks) for more info on this). > Cheers, > Joseph > > ----- Original Message ----- > From: Alex Hall <[email protected] > To: Grace Pires <[email protected] > Date sent: Sun, 10 Oct 2010 12:16:57 -0400 > Subject: Re: [Braillenote] Apex crashes often > > That does not seem like normal behavior; this is the first case I have > heard of frequent resets and crashes. I would call Humanware and ask > them about it; see what suggestions thay have and, if the problems > persist, push them to replace the unit. > > On 10/10/10, Grace Pires <[email protected]> wrote: > Hi List: > > > > I have my Apex for about 2 weeks, and it crashes quite often. It > happened > on the Internet, keyword, keyplan and keylist. Is this normal behavior? > Also on at least 3 occasions it reset by itself. It was in my purse twice > so > I wonder if the reset was pushed accidentally. I had little problems with > my > Mpower. Yesterday after it reset itself, it gave me a disk error and > wanted > to restore to default settings. I initial said yes but it I'd lose my > data > so I hit no. I pressed reset and it worked normally. > > > > Does anyone have suggestions on what I should do? Or I just live with it > until such time as there's software update. > > > > Thanks. > > > > Grace > > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > > > -- > Have a great day, > Alex (msg sent from GMail website) > [email protected]; http://www.facebook.com/mehgcap > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
