----- Original Message ----- From: "Nicole B. Torcolini" <[email protected]>
To: "Alex Hall" <[email protected]>; "Grace Pires" <[email protected]>
Cc: <[email protected]>
Sent: Sunday, October 10, 2010 9:40 AM
Subject: Re: [Braillenote] Apex crashes often


Was it turned on when it reset in your purse? At least on an MPower, the reset button does not work unless the unit is on. So, if it was indeed off, there is definitely something wrong.

----- Original Message ----- From: "Alex Hall" <[email protected]>
To: "Grace Pires" <[email protected]>
Cc: <[email protected]>
Sent: Sunday, October 10, 2010 9:16 AM
Subject: Re: [Braillenote] Apex crashes often


That does not seem like normal behavior; this is the first case I have
heard of frequent resets and crashes. I would call Humanware and ask
them about it; see what suggestions thay have and, if the problems
persist, push them to replace the unit.

On 10/10/10, Grace Pires <[email protected]> wrote:
Hi List:



I have my Apex for about 2 weeks, and it crashes quite often. It happened
on the Internet, keyword, keyplan and keylist. Is this normal behavior?
Also on at least 3 occasions it reset by itself. It was in my purse twice so I wonder if the reset was pushed accidentally. I had little problems with my Mpower. Yesterday after it reset itself, it gave me a disk error and wanted to restore to default settings. I initial said yes but it I'd lose my data
so I hit no. I pressed reset and it worked normally.



Does anyone have suggestions on what I should do? Or I just live with it
until such time as there's software update.



Thanks.



Grace



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--
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap

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