It is a random bug, so there is no pattern to when it will happen. When id does happen, though, it is when you are in a document in keyword and you either use the task menu (space-2-3-5) or a program hotkey (backspace-enter-letter, where letter is the first letter of the program you want) to switch out of keyword before closing the file. If you first exit the file and then switch, you will never lose data, at least not as a result of this bug.
On 5/10/11, alice dampman humel <[email protected]> wrote: > Hi, Alex, > does this kind of thing happen when, for example, switching > out of a word processor file on a cf card to the calculator and > back using that dots 2, 3, 6 chord command for switching tasks (I > think that's the command: I'm not sitting at the BN, where I tend > to do this stuff so automatically, and, BTW, I've never been able > to find that task switching command in the help manual when I > have indeed forgotten it!) > I'm using a PK with keysoft 7, maybe 7.5 > Thanks! > Alice > [email protected] > ----- Original Message ----- > From: "Alex Hall" <[email protected]> > To: "Lucy Sirianni" <[email protected]> > Cc: <[email protected]> > Sent: Tuesday, May 10, 2011 8:12 AM > Subject: Re: [Braillenote] Lost file -- please, please help! > > > If it was in the clipboard, just paste the clipboard into an > empty > file. Other than that I cannot think of a way, I am sorry to say. > I > would recommend training yourself to simply exit keyword as soon > as > the thought of doing something else enters your mind. I, too, > have > lost files by switching tasks from within keyword, but making > sure I > close the file as soon as I want to do anything else has ensured > that > it has not happened for quite a while. Out of curiosity, on which > model of bn, and under which keysoft version, did this happen? > > On 5/9/11, Lucy Sirianni <[email protected]> wrote: >> Dear all, >> >> I've just lost a very important file and am wondering if >> anyone might know of a way to retrieve the text. I'd been >> working on a paper and had just used the task menu to look up a >> quote online. When I returned to the file, it was empty. This >> is a problem I've experienced consistently on several units and >> I >> know that the text is gone from the file itself, but since it >> was >> the second-to-last document I'd saved into the clipboard, I >> wonder if it might be somewhere else. Is that possible, and if >> so, how can I find it? >> >> This is a VERY important piece of writing that will take me >> forever to recreate, so I would really really appreciate any >> help >> you could offer.... >> >> Thanks in advance! >> >> Lucy >> >> ___ >> Replies to this message will go directly to the sender. >> If your reply would be useful to the list, please send a >> copy to the list as well. >> >> To leave the BrailleNote list, send a blank message to >> [email protected] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> >> > > > -- > Have a great day, > Alex (msg sent from GMail website) > [email protected]; http://www.facebook.com/mehgcap > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
