Hi, what I do if I want to switch from the word processer to another task is I make sure I have save the document first. I save it with space S or control S. This way I haven't lost anything as far as I can remember, I think the only time I have lost things is if I have to do a reset because the machine jams up or if I forget to save before switching.

From Shaz.
BN QT Apex and PK user.

----- Original Message ----- From: "alice dampman humel" <[email protected]>
To: "Alex Hall" <[email protected]>
Cc: <[email protected]>
Sent: Tuesday, May 10, 2011 11:48 PM
Subject: Re: [Braillenote] Lost file -- please, please help!


Right, its 2, 3, 5 chord...and was this a random bug back in the
ancient history days of keysoft 7, too? I've been doing this for
a long tiime and have never lost anything, at least not an entire
document, this way, but maybe I was just lucky, and I will close
out of one thing before moving to the calculator. But isn't that
supposed to be one of the good things on the BN, that you can
quickly switch back and forth between things?
   And now that I think about it, I think I actually did lose
something once while switching between reading a document and
taking notes in class in another..I always thought I had somehow
inadvertently pressed some command or other, but now that I think
back, it could well have been because of the bug you describe
here. Argg!
Thanks
Alice

[email protected]
----- Original Message ----- From: "Alex Hall" <[email protected]>
To: "alice dampman humel" <[email protected]>
Cc: "Lucy Sirianni" <[email protected]>;
<[email protected]>
Sent: Tuesday, May 10, 2011 8:42 AM
Subject: Re: [Braillenote] Lost file -- please, please help!


It is a random bug, so there is no pattern to when it will
happen.
When id does happen, though, it is when you are in a document in
keyword and you either use the task menu (space-2-3-5) or a
program
hotkey (backspace-enter-letter, where letter is the first letter
of
the program you want) to switch out of keyword before closing the
file. If you first exit the file and then switch, you will never
lose
data, at least not as a result of this bug.

On 5/10/11, alice dampman humel <[email protected]> wrote:
Hi, Alex,
    does this kind of thing happen when, for example, switching
out of a word processor file on a cf card to the calculator and
back using that dots 2, 3, 6 chord command for switching tasks
(I
think that's the command: I'm not sitting at the BN, where I
tend
to do this stuff so automatically, and, BTW, I've never been
able
to find that task switching command in the help manual when I
have indeed forgotten it!)
    I'm using a PK with keysoft 7, maybe 7.5
Thanks!
Alice
[email protected]
----- Original Message -----
From: "Alex Hall" <[email protected]>
To: "Lucy Sirianni" <[email protected]>
Cc: <[email protected]>
Sent: Tuesday, May 10, 2011 8:12 AM
Subject: Re: [Braillenote] Lost file -- please, please help!


If it was in the clipboard, just paste the clipboard into an
empty
file. Other than that I cannot think of a way, I am sorry to
say.
I
would recommend training yourself to simply exit keyword as
soon
as
the thought of doing something else enters your mind. I, too,
have
lost files by switching tasks from within keyword, but making
sure I
close the file as soon as I want to do anything else has
ensured
that
it has not happened for quite a while. Out of curiosity, on
which
model of bn, and under which keysoft version, did this happen?

On 5/9/11, Lucy Sirianni <[email protected]> wrote:
Dear all,

   I've just lost a very important file and am wondering if
anyone might know of a way to retrieve the text.  I'd been
working on a paper and had just used the task menu to look up
a
quote online.  When I returned to the file, it was empty.
This
is a problem I've experienced consistently on several units
and
I
know that the text is gone from the file itself, but since it
was
the second-to-last document I'd saved into the clipboard, I
wonder if it might be somewhere else.  Is that possible, and
if
so, how can I find it?

   This is a VERY important piece of writing that will take me
forever to recreate, so I would really really appreciate any
help
you could offer....

Thanks in advance!

Lucy

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--
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap

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[email protected]; http://www.facebook.com/mehgcap


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