Right, its 2, 3, 5 chord...and was this a random bug back in the 
ancient history days of keysoft 7, too? I've been doing this for 
a long tiime and have never lost anything, at least not an entire 
document, this way, but maybe I was just lucky, and I will close 
out of one thing before moving to the calculator. But isn't that 
supposed to be one of the good things on the BN, that you can 
quickly switch back and forth between things?
    And now that I think about it, I think I actually did lose 
something once while switching between reading a document and 
taking notes in class in another..I always thought I had somehow 
inadvertently pressed some command or other, but now that I think 
back, it could well have been because of the bug you describe 
here. Argg!
Thanks
Alice

[email protected]
----- Original Message ----- 
From: "Alex Hall" <[email protected]>
To: "alice dampman humel" <[email protected]>
Cc: "Lucy Sirianni" <[email protected]>; 
<[email protected]>
Sent: Tuesday, May 10, 2011 8:42 AM
Subject: Re: [Braillenote] Lost file -- please, please help!


It is a random bug, so there is no pattern to when it will 
happen.
When id does happen, though, it is when you are in a document in
keyword and you either use the task menu (space-2-3-5) or a 
program
hotkey (backspace-enter-letter, where letter is the first letter 
of
the program you want) to switch out of keyword before closing the
file. If you first exit the file and then switch, you will never 
lose
data, at least not as a result of this bug.

On 5/10/11, alice dampman humel <[email protected]> wrote:
> Hi, Alex,
>     does this kind of thing happen when, for example, switching
> out of a word processor file on a cf card to the calculator and
> back using that dots 2, 3, 6 chord command for switching tasks 
> (I
> think that's the command: I'm not sitting at the BN, where I 
> tend
> to do this stuff so automatically, and, BTW, I've never been 
> able
> to find that task switching command in the help manual when I
> have indeed forgotten it!)
>     I'm using a PK with keysoft 7, maybe 7.5
> Thanks!
> Alice
> [email protected]
> ----- Original Message -----
> From: "Alex Hall" <[email protected]>
> To: "Lucy Sirianni" <[email protected]>
> Cc: <[email protected]>
> Sent: Tuesday, May 10, 2011 8:12 AM
> Subject: Re: [Braillenote] Lost file -- please, please help!
>
>
> If it was in the clipboard, just paste the clipboard into an
> empty
> file. Other than that I cannot think of a way, I am sorry to 
> say.
> I
> would recommend training yourself to simply exit keyword as 
> soon
> as
> the thought of doing something else enters your mind. I, too,
> have
> lost files by switching tasks from within keyword, but making
> sure I
> close the file as soon as I want to do anything else has 
> ensured
> that
> it has not happened for quite a while. Out of curiosity, on 
> which
> model of bn, and under which keysoft version, did this happen?
>
> On 5/9/11, Lucy Sirianni <[email protected]> wrote:
>> Dear all,
>>
>>    I've just lost a very important file and am wondering if
>> anyone might know of a way to retrieve the text.  I'd been
>> working on a paper and had just used the task menu to look up 
>> a
>> quote online.  When I returned to the file, it was empty. 
>> This
>> is a problem I've experienced consistently on several units 
>> and
>> I
>> know that the text is gone from the file itself, but since it
>> was
>> the second-to-last document I'd saved into the clipboard, I
>> wonder if it might be somewhere else.  Is that possible, and 
>> if
>> so, how can I find it?
>>
>>    This is a VERY important piece of writing that will take me
>> forever to recreate, so I would really really appreciate any
>> help
>> you could offer....
>>
>> Thanks in advance!
>>
>> Lucy
>>
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>>
>
>
> --
> Have a great day,
> Alex (msg sent from GMail website)
> [email protected]; http://www.facebook.com/mehgcap
>
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>


-- 
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap 


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