I am surprised to hear that Eloquence is still such a problem. I, too, use only Keynote Gold since Eloquence is choppy, slow, and bad at pronouncing sentences (it still breaks them up) but I never thought it would cause freezing on a unit with the upgraded internals that the Apex has.
On 5/12/11, Peter Bosher <[email protected]> wrote: > Hi Lucia and All, > > Re Apex freezing: a friend was having this problem to an astonishing > degree, where her Apex BT32 (running 9.1) would freeze consistently > after a few minutes of writing in Keyword. Switching from Eloquence > to Keynote Gold improved this enormously, such that writing became > possible again, though the freezing continued much less often. > > I only ever use Keynote Gold, and freezing doesn't happen too often, > though one definite cause is overheating. If using the Apex in very > warm weather or in direct sunshine it will freeze for sure, and the > only cure is to take the battery out, let it cool down and re-start. > > HTH, > > Peter > > > At 04:42 PM 4/9/2011, Lucia Gomez wrote: >>Hi Terri and all, >> >>Thanks for your comments. >> >>First, I wish to reiterate what my colleague from New Zealand wrote. We, >>at Humanware Canada as well as our branches in US, UK and Australia, >>follow the discussion in the list and keep precious notes of your >>feedback. This information was integrated in the design of the new Apex >>and will be as well in future versions of our products. Your feedback is >>also precious when defining the content of new KeySoft versions such as >>9.1 which included various requests from the list. >> >>As part as our commitment to Braille literacy, we continue focusing our >>efforts towards the development of new Braille products, the evolution >>of the existing ones and the resolution of software issues. For example, >>presently our first priority is to investigate and fix the Apex issue >>whereas the TTS stops and the device freezes as some of you reported to >>the list or to our tech support team. >> >>Best regards, >> >>Lucia Gomez >>Product manager >> >> >>-----Original Message----- >>From: Terri Pannett [mailto:[email protected]] >>Sent: 6 avril 2011 12:44 >>To: Alex Bec; David Meador; Josh Gregory; Greg Stilson; Lucia Gomez >>Cc: [email protected] >>Subject: Re: [Braillenote] our concerns >> >>That's the most lame-brained excuse I ever heard! Besidess, this man is >>in >>New Zealand, not Canada, where the HumanWare headquarters is located! >> >>The fact is HIMS and GW Micro take the time to respond to their lists. >>No >>apologies or recriminations were necessary on those lists. I understand >>why >>a company wouldn't want to give away information until a new product >>comes >>out, but the excuse "I don't have time," is really no excuse at all. >>This >>man in New Zealand doesn't have the time to respond to us, but what >>about >>the other employees--the ones based in Quebec? What's their excuse? >> >>Terri Amateur Radio call sign KF6CA. >>----- Original Message ----- >>From: "Alex Bec" <[email protected]> >>To: "David Meador" <[email protected]>; "Josh Gregory" >><[email protected]>; "Greg Stilson" <[email protected]>; >>"Lucia >>Gomez" <[email protected]> >>Cc: <[email protected]> >>Sent: Tuesday, April 05, 2011 1:46 PM >>Subject: RE: [Braillenote] our concerns >> >> >>Hi David, Josh, >> >>I won't comment on the projects that keep the R&D team very busy as this >>is not my role, and I fully understand the commercial reasons for not >>advertising too much of what is being developed until it's almost ready >>to be released. >> >>I will however just say here again, that I (and other staff members) >>read and follow the discussions on the braillenote list on a very >>regular basis. If I don't step in the discussions, it's mostly a >>question of lack of time available to do so, and also because of >>confidentiality reasons that would dictate too much of what I could or >>couldn't say and restrain my comments. On top of that, typical internet >>discussion syndrome implies that some people will misinterpret things >>being said, escalate things, requiring follow up, corrections, >>explanations, even apologies, etc... and it ends up being a full time >>job, and a very depressing one for that matter. >> >>Some users are very skilled and knowledgeable to contribute to those >>discussions and help others, and it's great to have that help for >>everyday issues. However, when a juicy problem arises through the >>braillenote list, it doesn't get unnoticed, and usually ends up being >>investigated in the R&D. >>The tech support channels are of course usually a better way to report >>issues. >> >>As this had been suggested already in the past, we'll look at improving >>that communication channel. >> >>Best regards, >>Alex >> >> >>--------- >>Alex BEC >>Software Design Engineer >>HumanWare >> >>Christchurch, New Zealand >>S: alexandrebec >>IP phone: 344 >>www.humanware.com >>........................................................................ >>........................................ The power is in your hands >> >> >> >> >>-----Original Message----- >>From: David Meador [mailto:[email protected]] >>Sent: Monday, 4 April 2011 6:02 a.m. >>To: Josh Gregory; Greg Stilson; Lucia Gomez; Alex Bec >>Cc: [email protected] >>Subject: re: [Braillenote] our concerns >> >>Dear Josh, >> >>You've written a respectful request. For me, I'm wanting the >>Note-taker to grow up and become a PC, especially for browsing >>the internet. Perhaps that's impossible with today's BrailleNote >>firmware software interfaces. But at the very least, Humanware >>tech people owe us the courtesy of a periodic response to our >>discussion points and questions. >> >>David >> >> >> >>Beyond Vision >>Nashville, TN 615-385-0784 >>www.davidmeador.com >> >> > ----- Original Message ----- >> >From: Josh Gregory <[email protected] >> >To: [email protected], >>[email protected],[email protected] >> >Date sent: Sun, 03 Apr 2011 02:20:12 -0400 >> >Subject: [Braillenote] our concerns >> >> >?Hello, >> >My name is Joshua Gregory. I use a BrailleNote Mpower with a 32- >> >cell braille display running KeySoft 8, build 21. I am writing >> >this letter on behalf of myself as well as the BrailleNote list. >> > I, as well as the list, am concerned that if certain features >> >are not introduced to KeySoft, such as better word support, or an >> >SDK, that the BrailleNote will no longer be as competitive in the >> >blindness PDA market as it is today in just a matter of a few >> >years or so. For instance, the Braille Sense products from HIMS >> >now have an SDK available for programmers interested in writing >> >programs for the Braille Sense, with the upcoming 6.0 firmware >> >release from HIMS. We, as BrailleNote users, do not yet have >> >this available to us and we would like to see this implemented. >> >With this, we could write games for the BN, such as uno, and also >> >write programs that we could all benefit from. >> > We are also concerned with the absence to response from hw >> >staff to questions posed on the list. While many people on the >> >list are able to answer most of the questions posed there, we as >> >a collective group strongly feel that more communication would be >> >valuable to feel a company presence on the list. >> > I strongly hope that this letter will be taken into >> >consideration to both better the braillenote line of products and >> >to make us bn users feel a presence from the company on very >> >critical issues. >> >Thank you. >> >Sincerely, >> >Joshua Gregory, >> >Eleventh Grader at the Maryland School for the Blind >> >> >___ >> >Replies to this message will go directly to the sender. >> >If your reply would be useful to the list, please send a >> >copy to the list as well. >> >> >To leave the BrailleNote list, send a blank message to >> >[email protected] >> >To view the list archives or change your preferences, visit >> >http://list.humanware.com/mailman/listinfo/braillenote >> >> >>___ >>Replies to this message will go directly to the sender. >>If your reply would be useful to the list, please send a >>copy to the list as well. >> >>To leave the BrailleNote list, send a blank message to >>[email protected] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote >> >> >>__________ Information from ESET NOD32 Antivirus, version of virus >>signature >>database 6017 (20110405) __________ >> >>The message was checked by ESET NOD32 Antivirus. >> >>http://www.eset.com >> >> >> >> >>___ >>Replies to this message will go directly to the sender. >>If your reply would be useful to the list, please send a >>copy to the list as well. >> >>To leave the BrailleNote list, send a blank message to >>[email protected] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
