Thanks Graham, I'll get on to BT, buy a plate and complain about the cable. (A) hairline fracture(s) might explain why sometimes the service is OK, sometimes it keeps breaking and can restore and sometimes there is no connection at all. We are fed from a telegraph pole across the lane and last year a county council man on a tractor with a hedge cutter arm misjudged his route and walloped the pole making the wires twang, this could have adversely affected the integrity of the wire across to my house. Arthur Naylor
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