-----BEGIN PGP SIGNED MESSAGE----- Hash: MD5 EL> Wilfried,
EL> The decision to install and use OTRS should be made by the user himself. At the moment i request a check the security of the plugin concept by a security community, because i am myself unshure about it. Meanwhile i read the resources of the workflow patterns http://tmitwww.tm.tue.nl/research/patterns/index.htm and the WfMC standards. http://www.wfmc.org/standards/standards.htm special the reference model. The idea is to connect the OTRS with the Jabber Server and to provide a includet workflow engine. In its simplest form, a workflow process is a submit and approve process. Someone uses a web form to submit a document for approval - and that document is routed to one or more groups for approval. After approval, the document is submitted to the engine responsible for acting on the request imbedded in the submitted document. A graphic model is available at this page. Because its very initial to make a description and i am unshure to use it is frontend registering necessary. It can be at a later point be interesting for clinical pathways and quality management. http://care2x.de/Documentation.480.0.html I am in discusion with http://www.itlab.musc.edu/ how useful it can be. - -- regards Wilfried Goedert mailto:[EMAIL PROTECTED] -----BEGIN PGP SIGNATURE----- Version: 2.6 iQCVAwUAQL3TorDOY8Ksl5PhAQHgCQP/enkdLZxiJacnPBnLGjvC8HWX4gdGe8tL PTkE/6wJ22UR0OB4HY2XkvfAppmegCGsqMc1aZhznsuwExyyFlSz9tp9sZgYsk6E 5CNeNhAlT/1VQ/PNfOJnXrtvd9WN0b6cyPEGTL6AQfixBjnVWVnYjf00dnckHUWH +9T6JUbVXgI= =Qh39 -----END PGP SIGNATURE----- ------------------------------------------------------- This SF.Net email is sponsored by the new InstallShield X. >From Windows to Linux, servers to mobile, InstallShield X is the one installation-authoring solution that does it all. Learn more and evaluate today! http://www.installshield.com/Dev2Dev/0504 _______________________________________________ Care2002-developers mailing list [EMAIL PROTECTED] https://lists.sourceforge.net/lists/listinfo/care2002-developers
