How are you calling it?
PSTN or VOIP g729 or g711u? Going out on a limb here, to perhaps save a few emails. If you are calling in remotely via the GK the incoming call is perhaps g729, depending on what you set on your trunk. This voip call needs an inbound g729 voip dp to match on. When you get the dead air. Do show call active voice comp to see what the call legs are doing. Also do debug voip appl script and see what you get. HTH S _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jonathan Charles Sent: 23 August 2008 19:11 To: OSL CCIE Voice Lab Exam Subject: [OSL | CCIE_Voice] B-ACD just dead air... So, I configured B-ACD (from the config on Cisco's site...) and when I call it I get dead air... ! ! interface FastEthernet0/0 ip address 10.0.0.131 255.255.255.0 speed auto no cdp log mismatch duplex h323-gateway voip interface h323-gateway voip id home ipaddr 10.0.0.63 1719 h323-gateway voip h323-id CCME h323-gateway voip tech-prefix 2# h323-gateway voip bind srcaddr 10.0.0.131 ! ! application service queue flash:app-b-acd-2.1.2.2.tcl param queue-len 15 param aa-hunt3 2001 param queue-manager-debugs 1 param aa-hunt2 2000 param number-of-hunt-grps 2 ! service aa flash:app-b-acd-aa-2.1.2.2.tcl paramspace english index 1 param number-of-hunt-grps 2 param handoff-string aa param dial-by-extension-option 1 paramspace english language en param max-time-vm-retry 2 param aa-pilot 5000 paramspace english location flash: param second-greeting-time 60 param welcome-prompt _bacd_welcome.au param call-retry-timer 15 param voice-mail 4500 param max-time-call-retry 700 param service-name queue ! global service alternate Default ! dial-peer voice 3983 voip service aa destination-pattern 5000 session target ipv4:10.0.0.131 incoming called-number 5000 dtmf-relay h245-alphanumeric codec g711ulaw no vad ! ephone-hunt 1 sequential pilot 2000 list 3003, 3002 statistics collect ! ! ! ! ephone-hunt 2 sequential pilot 2001 list 3002, 3003 ! ! CCME#dir Directory of flash:/ 1 -rw- 22201360 <no date> c1700-spservicesk9-mz.124-15.T3.bin 2 -rw- 11650 Aug 4 2008 12:04:24 +00:00 app-cme-did-2.0.0.0.ReadMe 3 -rw- 15020 Aug 4 2008 12:04:25 +00:00 app-cme-did-2.0.0.0.tcl 5 -rw- 18836 Aug 4 2008 12:04:49 +00:00 app-b-acd-2.1.2.2-ReadMe.txt 6 -rw- 24985 Aug 4 2008 12:04:49 +00:00 app-b-acd-2.1.2.2.tcl 7 -rw- 35485 Aug 4 2008 12:04:50 +00:00 app-b-acd-aa-2.1.2.2.tcl 8 -rw- 75650 Aug 4 2008 12:04:51 +00:00 en_bacd_allagentsbusy.au 9 -rw- 83291 Aug 4 2008 12:04:52 +00:00 en_bacd_disconnect.au 10 -rw- 63055 Aug 4 2008 12:04:52 +00:00 en_bacd_enter_dest.au 11 -rw- 37952 Aug 4 2008 12:04:52 +00:00 en_bacd_invalidoption.au 12 -rw- 496521 Aug 4 2008 12:04:58 +00:00 en_bacd_music_on_hold.au 13 -rw- 123446 Aug 4 2008 12:05:00 +00:00 en_bacd_options_menu.au 14 -rw- 42978 Aug 4 2008 12:05:00 +00:00 en_bacd_welcome.au 15 -rw- 34794 Aug 4 2008 12:05:00 +00:00 en_bacd_xferto_operator.au 72 -rw- 42484 <no date> en_dest_busy.au 73 -rw- 26376 <no date> en_dest_unreachable.au 74 -rw- 14352 <no date> en_disconnect.au 75 -rw- 19512 <no date> en_enter_dest.au 76 -rw- 17167 <no date> en_reenter_dest.au 77 -rw- 17486 <no date> en_welcome.au 78 -rw- 6627 <no date> its-CISCO.2.0.1.0.tcl 79 -rw- 3106 <no date> its_Cisco.2.0.1.0.ReadMe Any ideas? Jonathan
