param welcome-prompt flash:en_bacd_welcome.au it should be
param welcome-prompt flash:_bacd_welcome.au because it prepends the en with paramspace english language en HTH Chad On Sat, Aug 23, 2008 at 1:26 PM, Jonathan Charles <[EMAIL PROTECTED]> wrote: > This is an H.323 gateway, source phone is CCM, destination is CCME... same > behavior when calling from an IP phone on the ccme... > > > > > > Jonathan > > On Sat, Aug 23, 2008 at 2:12 PM, Stephen Collinson < > [EMAIL PROTECTED]> wrote: > >> How are you calling it? >> >> >> >> PSTN or VOIP g729 or g711u? >> >> >> >> Going out on a limb here, to perhaps save a few emails. >> >> >> >> If you are calling in remotely via the GK the incoming call is perhaps >> g729, depending on what you set on your trunk. This voip call needs an >> inbound g729 voip dp to match on. >> >> >> >> When you get the dead air. Do show call active voice comp to see what the >> call legs are doing. >> >> >> >> Also do debug voip appl script and see what you get. >> >> >> >> HTH >> >> >> >> S >> >> >> ------------------------------ >> >> *From:* [EMAIL PROTECTED] [mailto: >> [EMAIL PROTECTED] *On Behalf Of *Jonathan Charles >> *Sent:* 23 August 2008 19:11 >> *To:* OSL CCIE Voice Lab Exam >> *Subject:* [OSL | CCIE_Voice] B-ACD just dead air... >> >> >> >> So, I configured B-ACD (from the config on Cisco's site...) and when I >> call it I get dead air... >> >> >> >> ! >> ! >> interface FastEthernet0/0 >> ip address 10.0.0.131 255.255.255.0 >> speed auto >> no cdp log mismatch duplex >> h323-gateway voip interface >> h323-gateway voip id home ipaddr 10.0.0.63 1719 >> h323-gateway voip h323-id CCME >> h323-gateway voip tech-prefix 2# >> h323-gateway voip bind srcaddr 10.0.0.131 >> ! >> >> ! >> application >> service queue flash:app-b-acd-2.1.2.2.tcl >> param queue-len 15 >> param aa-hunt3 2001 >> param queue-manager-debugs 1 >> param aa-hunt2 2000 >> param number-of-hunt-grps 2 >> ! >> service aa flash:app-b-acd-aa-2.1.2.2.tcl >> paramspace english index 1 >> param number-of-hunt-grps 2 >> param handoff-string aa >> param dial-by-extension-option 1 >> paramspace english language en >> param max-time-vm-retry 2 >> param aa-pilot 5000 >> paramspace english location flash: >> param second-greeting-time 60 >> param welcome-prompt _bacd_welcome.au >> param call-retry-timer 15 >> param voice-mail 4500 >> param max-time-call-retry 700 >> param service-name queue >> ! >> global >> service alternate Default >> ! >> >> >> dial-peer voice 3983 voip >> service aa >> destination-pattern 5000 >> session target ipv4:10.0.0.131 >> incoming called-number 5000 >> dtmf-relay h245-alphanumeric >> codec g711ulaw >> no vad >> >> >> >> ! >> ephone-hunt 1 sequential >> pilot 2000 >> list 3003, 3002 >> statistics collect >> ! >> ! >> ! >> ! >> ephone-hunt 2 sequential >> pilot 2001 >> list 3002, 3003 >> ! >> ! >> >> >> CCME#dir >> Directory of flash:/ >> >> 1 -rw- 22201360 <no date> >> c1700-spservicesk9-mz.124-15.T3.bin >> 2 -rw- 11650 Aug 4 2008 12:04:24 +00:00 >> app-cme-did-2.0.0.0.ReadMe >> 3 -rw- 15020 Aug 4 2008 12:04:25 +00:00 >> app-cme-did-2.0.0.0.tcl >> 5 -rw- 18836 Aug 4 2008 12:04:49 +00:00 >> app-b-acd-2.1.2.2-ReadMe.txt >> 6 -rw- 24985 Aug 4 2008 12:04:49 +00:00 >> app-b-acd-2.1.2.2.tcl >> 7 -rw- 35485 Aug 4 2008 12:04:50 +00:00 >> app-b-acd-aa-2.1.2.2.tcl >> 8 -rw- 75650 Aug 4 2008 12:04:51 +00:00 >> en_bacd_allagentsbusy.au >> 9 -rw- 83291 Aug 4 2008 12:04:52 +00:00 >> en_bacd_disconnect.au >> 10 -rw- 63055 Aug 4 2008 12:04:52 +00:00 >> en_bacd_enter_dest.au >> 11 -rw- 37952 Aug 4 2008 12:04:52 +00:00 >> en_bacd_invalidoption.au >> 12 -rw- 496521 Aug 4 2008 12:04:58 +00:00 >> en_bacd_music_on_hold.au >> 13 -rw- 123446 Aug 4 2008 12:05:00 +00:00 >> en_bacd_options_menu.au >> 14 -rw- 42978 Aug 4 2008 12:05:00 +00:00 en_bacd_welcome.au >> 15 -rw- 34794 Aug 4 2008 12:05:00 +00:00 >> en_bacd_xferto_operator.au >> 72 -rw- 42484 <no date> en_dest_busy.au >> 73 -rw- 26376 <no date> >> en_dest_unreachable.au >> 74 -rw- 14352 <no date> en_disconnect.au >> 75 -rw- 19512 <no date> en_enter_dest.au >> 76 -rw- 17167 <no date> en_reenter_dest.au >> 77 -rw- 17486 <no date> en_welcome.au >> 78 -rw- 6627 <no date> >> its-CISCO.2.0.1.0.tcl >> 79 -rw- 3106 <no date> >> its_Cisco.2.0.1.0.ReadMe >> >> >> >> Any ideas? >> >> >> >> Jonathan >> >> >
