With the configuration below would anyone see why calls to voicemail would fail when no agents were logged in? If i register a phone to the CME router and dial the same voicemail number (1600) it works fine. I have reloaded the aa and queue applications.
application service queue flash:app-b-acd-2.1.0.0.tcl param queue-len 15 param aa-hunt3 4300 param aa-hunt1 4100 param queue-manager-debugs 1 param number-of-hunt-grps 3 param aa-hunt2 4200 ! service aa flash:app-b-acd-aa-2.1.0.0.tcl param number-of-hunt-grps 3 paramspace english index 1 param dial-by-extension-option 3 param handoff-string aa paramspace english language en param max-time-vm-retry 2 param aa-pilot 4000 paramspace english location flash: param second-greeting-time 30 param welcome-prompt _bacd_welcome.au param call-retry-timer 1 param voice-mail 1600 param max-time-call-retry 60 param service-name queue ! dial-peer voice 100000 voip destination-pattern 1600 session target ipv4:192.168.15.150 dtmf-relay h245-alphanumeric codec g711ulaw no vad On Sat, Sep 27, 2008 at 2:59 PM, Cardwell, Mark <[EMAIL PROTECTED]>wrote: > One of the best ways to ensure you have all the mandatory parameters is > to debug voice application script. Then run call application voice load > <app name> > > Cheers! > > > > Mark Cardwell | Systems Engineer | MidAtlantic | Presidio Networked > Solutions > 7601 Ora Glen Drive, Suite 100, Greenbelt, MD 20770 | mailto: > [EMAIL PROTECTED] > D: 571.225.0132 | http://www.presidio.com/ > > > -----Original Message----- > > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Onur > Tufekci > Sent: Saturday, September 27, 2008 11:15 AM > To: Paul and Bobs > Cc: ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] BACD > > Also you have to have param voicemail otherwise script wont work. > > On Sat, Sep 27, 2008 at 1:13 AM, Paul and Bobs <[EMAIL PROTECTED]> > wrote: > > Hi > > > > Here is my BACD config > > > > I am not getting it to load up. I have rebooted but still no luck. > > > > When I issue the command "sho call application sessions" i get > nothing. > > When i issue the command "call application voice load queue" and the > > the one above still get nothing. > > > > > > > > > > application > > service queue flash:app-b-acd-2.0.0.0.tcl > > param queue-len 10 > > param aa-hunt3 4100 > > param aa-hunt4 4200 > > param number-of-hunt-grps 2 > > param aa-name aa > > param queue-manager-debugs 1 > > ! > > service aa flash:app-b-acd-aa-2.0.0.0.tcl > > paramspace english index 1 > > param number-of-hunt-grps 2 > > param dial-by-extension-option 5 > > paramspace english language en > > param max-time-vm-retry 2 > > param aa-pilot 55553000 > > paramspace english location flash: > > param second-greeting-time 60 > > param call-retry-timer 15 > > paramspace english prefix en > > param max-time-call-retry 600 > > param service-name queue > > ! > > > > dial-peer voice 501 pots > > service aa > > incoming called-number 55553000 > > direct-inward-dial > > port 0/3/0:15 > > > -- Jacob Owen CCIE #14063 (R&S, Service Provider), CCDP, CCVP
