Re: [OSL | CCIE_Voice] BACD

[anil batra]

Have you tried rebooting your router ? I have seen it many times happen.... --- On Tue, 3/17/09, Josh Reinmann <jreinm...@fidelus.com> wrote: From: Josh Reinmann <jreinm...@fidelus.com> Subject: [OSL | CCIE_Voice] BACD To: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> Date: Tuesday, March 17, 2009, 12:08 AM I’ve set up my BACD, however, regardless of the button I press, the script attempts to transfer to voicemail.  Help would be appreciated.  My config is below:   application  service queue flash:app-b-acd-2.1.0.0.tcl   param number-of-hunt-grps 3   param aa-hunt1 3210   param aa-hunt2 3210   param aa-hunt10 3211   param queue-len 15   param queue-manager-debugs 1 !  service aa flash:app-b-acd-aa-2.1.0.0.tcl   paramspace english index 1   paramspace english language en   paramspace english location flash:   param service-name queue   param handoff-string aa   param aa-pilot 3500   param welcome-prompt _1bacd_welcome.au   param number-of-hunt-grps 3   param dial-by-extension-option 9   param second-greeting-time 60   param call-retry-timer 15   param max-time-call-retry 700   param max-time-vm-retry 2   param voice-mail 3600   paramspace english prefix en !   Thanks,   Josh Reinmann, MCSE/CCVP Fidelus Technologies, LLC 240 W. 35th St, 605 New York, NY 10001 Phone: 212-616-7840 Fax: 212-616-7850 Cell: 917-453-2312 Email: jreinmann@fidelus.com “Erasing the Lines Between Voice & Data” P please consider the environment before printing this e-mail