Reason why this is a much talked about topic is from examples people are throwing around is: "to use the annuciator to please the following message with DID XYZ is dialed". No where in those wordings does it say to use Unity. It said to use the annunciator, which I am pretty sure this is not even a viable option since the annunciator can not play messages to the PSTN do to disconnect codes (biggest being unallocated number).
So any other ways to knock out that example? On Wed, Nov 26, 2008 at 1:59 AM, kapil atrish <[EMAIL PROTECTED]> wrote: > It won't be a normal call even if annunciator answers the PSTN call > (firstly it doesn't) because difference in Call Clearing Cause Code issued > by GW/CCM for unallocated number, number busy or Call cleared normally etc.. > > > > *Chris Parker <[EMAIL PROTECTED]>* wrote: > > Sounds correct to me. > > I guess the interesting part is that if you did have something in call > manager to match the number (like a CTI route point with a line number > XXXX) and then forward it to a translation pattern that has call block > checked, why wont the annunciator play that message - "Your call cannot > be completed as dialed"? All I have heard is that it just doesn't work. > I realize of course from the ISDN perspective, it would just look like a > completed call answered by the annunciator. > > Christian Hennrich wrote: > > Hi, > > > > as far as I know all messages with the appropriate ISDN disconnect > > causes are played by the network provider itself and not from any PBX. > > > > So if you would like to play message to the PSTN, you need Unity, > > because CCM will send the ISDN disconnect cause and not play any > > message. But if you have a translation or catch all route pattern in > > CCM for not available numbers. Then you are able to send the call to > > unity, where you play a message to the caller. But you need to be > > aware, that the ISDN code is like a normal call. I would therefore > > also think that any file manipulation will not help, because CCM sends > > the ISDN disconnect cause. > > > > Please correct me, if I wrong > > > > Regards > > > > Chris Parker schrieb: > >> So does that mean that the annunciator will play messages to a call > >> coming from Unity but not from a gateway? Or does it mean that Unity > >> is used to play a recorded message to the caller in place of the > >> annunciator? I've seen this question about annunciator pop up a few > >> times and the answer always seems to be to send it to Unity. I'm just > >> trying to understand what exactly Unity does in this scenario. > >> > >> I have also heard the annunciator will only play to SCCP and MGCP > >> devices but not H323. If that is the case then if you have an MGCP > >> gateway like the 6608 and IOS MGCP shouldn't the annunciator work > >> with them? > >> > >> Thanks > >> > >> Chris > >> > >> Hardesty, Scott wrote: > >>> You can not use annunciator for pstn. You need to route the call > >>> to unity and use call handler... > >>> > >>> > >>> > >>> Scott Hardesty | Cisco Engineer | MidAtlantic | Presidio Networked > >>> Solutions > >>> 7601 Ora Glen Drive, Suite 100, Greenbelt, MD 20770 | > >>> mailto:[EMAIL PROTECTED] > >>> D: 301.313.2041 | C: 443.789.1219 | http://www.presidio.com/ > >>> > >>> > >>> -----Original Message----- > >>> > >>> From: Michael Shavrov > >>> Sent: Tuesday, November 18, 2008 11:56 AM > >>> To: ccie_voice@onlinestudylist.com > >>> Subject: [OSL | CCIE_Voice] Announciator messages to PSTN > >>> > >>> Hi, > >>> > >>> How to play messages with announciator to PSTN? For example, if PSTN > >>> phone calls number, which belongs to location but has no configured > >>> DN, user should hear message "Number is not in service". I tried to > >>> configure both, Route Pattern and Translation Pattern with "Block > >>> pattern" - it works internally, but does not work from PSTN. Also, > >>> there is no configurable option for "Number not in service" - call > >>> manager just rejects the call. > >>> > >>> Mike > >>> > >>> > >>> > >> > >> > >> ______________________________________________________________________ > >> This email has been scanned by the MessageLabs Email Security System. > >> For more information please visit http://www.messagelabs.com/email > >> ______________________________________________________________________ > >> > >> ______________________________________________________________________ > >> This email has been scanned by the MessageLabs Email Security System. > >> For more information please visit http://www.messagelabs.com/email > >> ______________________________________________________________________ > > > > > > >
