I tried same way.It plays greeting only once.I also changed service
parameter for Cisco TCD "Allow Routing with Unknown Line State" to True ,and
retried.Call still doesn't
end.<javascript:%20openHelpWindow('vendorconfighelp.asp?instance=xmldi://cisco.com/serviceParameters/5&title=Cisco+Telephony+Call+Dispatcher+Parameters+Help&showAll=No#AllowRoutingwithUnknownLineState');>Kapil, how did you add TP as member in HuntGroup.In my case, it gives error saying that member should be a valid DN on system.I was able to add phone/CTIRP DNs though. On Tue, Jan 27, 2009 at 8:48 PM, Kapil Atrish <kapilatr...@hotmail.com>wrote: > I tried with RP/TP >> Block this pattern and in that case call stays in > queue. AC takes the call out of the queue only when it is routed to a > registered end-point that's what I've observed. > > I'll try to route it to some unallocated number pointing it to the GW and > see if it works. > > Thanks for the input. > > > > Date: Tue, 27 Jan 2009 10:39:31 +0100 > > From: christian.hennr...@intact-is.com > > To: kapilatr...@hotmail.com > > CC: gree...@googlemail.com; anil...@yahoo.com; cpar...@cparker.us; > ccie_voice@onlinestudylist.com > > > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be > acceptable? > > > > what about routing to a number CUCM, which does not exist, or even to a > > PSTN number, which is unallocated? > > > > Christian > > > > Kapil Atrish schrieb: > > > The requirement is to drop the call within CCM itself. I don't want to > > > use Unity/IPCCX/TCL for this purpose. > > > > > > > ------------------------------------------------------------------------ > > > Date: Tue, 27 Jan 2009 09:16:49 +0000 > > > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be > acceptable? > > > From: gree...@googlemail.com > > > To: anil...@yahoo.com > > > CC: christian.hennr...@intact-is.com; cpar...@cparker.us; > > > kapilatr...@hotmail.com; ccie_voice@onlinestudylist.com > > > > > > Folks, > > > > > > To get the call to disconnect you can use do the following: > > > > > > Create a CTI RP cfwd all to voicemail. > > > > > > In VM create a CH with the extension number of the CTI RP and configure > > > > the greeting to be blank and then after greeting send the caller to > hang up. > > > > > > In the ac hunt group config add the CTI RP as the always route member. > > > > > > In acconfig.bat for the annunicator ac pilot set the hold time to be > > > something other than 0 seconds.... > > > > > > After this time has passed the call will be forwarded to unity and > > > disconnected - you get a little bit of ringing as the call gets to > unity > > > which I cant get rid of..... > > > > > > 2009/1/27 anil batra <anil...@yahoo.com> > > > > > > I too tried the way Kapil mentioned and faced same issue as he did. > > > The call from PSTN does it the announcement but the call never gets > > > disonncted, it seems the queue is holdin git for forever. Anyone > > > here has tested this and have some workaround please. > > > > > > --- On *Tue, 1/27/09, Kapil Atrish /<kapilatr...@hotmail.com>/* wrote: > > > > > > From: Kapil Atrish <kapilatr...@hotmail.com> > > > > > > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be > > > acceptable? > > > To: christian.hennr...@intact-is.com, cpar...@cparker.us > > > Cc: ccie_voice@onlinestudylist.com > > > Date: Tuesday, January 27, 2009, 11:38 AM > > > > > > > > > Chris, > > > > > > Your suspicion is what I've in mind that's why I am trying to > > > avoid using Unity/IPCCX/TCL. > > > > > > I've tested AC workaround and its working for me but couple of > > > catches. First of all, the file is in form of MOH and not > > > annunciator which was the original requirement of the question. > > > Secondly, I am not able to disconnect the call. The message > > > keeps on playing until caller drops the call. > > > > > > > > > thanks, > > > Kapil Atrish > > > > > > > Date: Mon, 26 Jan 2009 18:57:28 +0100 > > > > From: christian.hennr...@intact-is.com > > > > To: cpar...@cparker.us > > > > CC: ryanstudyvo...@gmail.com; kapilatr...@hotmail.com; > > > ccie_voice@onlinestudylist.com > > > > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it > > > be acceptable? > > > > > > > > Hi, > > > > > > > > what about having a MoH File, that is playing the message to > > > the caller. > > > > MoH file is played in the AC Hunt group with queueing > > > activated and no > > > > AC operators logged in. So you would use only CUCM to play > > > the message. > > > > > > > > I have not tested that idea, but it might be workable. > > > > > > > > As far as there is nothing stated, which prevents you from > > > using Unity, > > > > I would use Unity. > > > > > > > > Regards > > > > > > > > Chris Parker schrieb: > > > > > The only thing that makes me suspicious about using Unity > > > to play the > > > > > announcement is that this requirement was listed under the > > > Media > > > > > section. This leads me to believe they want you to use the > > > annunciator. > > > > > Otherwise wouldn't it be under the Voicemail/Unity section? > > > > > > > > > > Regardless I don't think you can do it any other way unless > > > you hairpin > > > > > the call through Unity to send the call to the annunciator > > > since the VM > > > > > ports are skinny registrations. > > > > > > > > > > Chris > > > > > > > > > > Ryan Trauernicht wrote: > > > > > > That is what I thought.... but I opened a TAC case and > > > they claim you > > > > > > can, but cant figure out how. > > > > > > > > > > > > Thanks, > > > > > > Ryan Trauernicht > > > > > > > > > > > > On Mon, Jan 26, 2009 at 3:21 AM, Juan <juan.c...@gmail.com > > > > > > <mailto:juan.c...@gmail.com>> wrote: > > > > > > > > > > > > I remember reading in the SRND that you can only engage the > > > > > > annunciator for SCCP devices if I remember correctly - so > > > not to > > > > > > the PSTN. > > > > > > > > > > > > > > > > > > cheers, > > > > > > Juan > > > > > > > > > > > > > > > > > > On Sun, Jan 25, 2009 at 5:48 PM, Ryan Trauernicht > > > > > > <ryanstudyvo...@gmail.com > > > <mailto:ryanstudyvo...@gmail.com>> wrote: > > > > > > > > > > > > Not sure why you are going through all that trouble and not > > > > > > just sending it to unity as a call handler and hang up after > > > > > > message played. > > > > > > > > > > > > I don't know how to play an ANN from a PSTN call, I have > > > > > > engaged TAC and they are still working on it and they can't > > > > > > even figure it out right now. > > > > > > > > > > > > Any ideas? > > > > > > > > > > > > Thanks, > > > > > > Ryan Trauernicht > > > > > > > > > > > > On Sun, Jan 25, 2009 at 3:42 AM, Kapil Atrish > > > > > > <kapilatr...@hotmail.com > > > <mailto:kapilatr...@hotmail.com>> wrote: > > > > > > > > > > > > Hi list, > > > > > > > > > > > > Following I did: > > > > > > > > > > > > Create a new MOH Audio Source using > > > > > > "AAExtnOutOfService.wav". Prompt available inside Wfavvid > > > > > > folder > > > > > > > > > > > > Create a TP covering all unassigned DNs for example: 11xx, > > > > > > do Called party Xform to 1155 > > > > > > > > > > > > Create a AC Pilot 1155, give any DP say: ANN_PSTN > > > > > > AC Hunt-Group>>Give any AC user. No need to login to > > > > > > Attendant Console. > > > > > > Run acconfig.bat>>Enable Queuing > > > > > > Inside DP: ANN_PSTN give User Hold MOH Source as > > > > > > "AAExtnOutOfService.wav". > > > > > > > > > > > > Now, whenever you dial any unassigned number withing range > > > > > > 11xx, you'll hear "AAExtnOutOfService.wav" but the problem > > > > > > is that I am not able to make the PSTN call drop. > > > > > > > > > > > > I tried routing calls to TP inside AC Hunt-Group>>Always > > > > > > Route member is TP>>TP has Block Pattern --Not working. > > > > > > > > > > > > "AAExtnOutOfService.wav"keeps on playing. > > > > > > > > > > > > I tried routing calls to Route-Point (Always Route Member) > > > > > > inside AC Hunt-Group>>CTI_RP has Forward all to TP>>TP has > > > > > > Block Pattern --Not working. "AAExtnOutOfService.wav"keeps > > > > > > on playing. > > > > > > > > > > > > I tried routing calls to a registered Phone DN as Always > > > > > > Route Member>>Forward all to TP>>>>TP has Block Pattern > > > > > > --Not working. "AAExtnOutOfService.wav"keeps on playing. > > > > > > > > > > > > Can someone help me achieve call drop here without using > > > > > > IPCCX/Unity/TCL? > > > > > > > > > > > > > > > > > > Thanks, > > > > > > Kapil Atrish > > > > > > > > > > > > > > > > > > > > > ------------------------------------------------------------------------ > > > > > > Rediscover the magic of Windows & WIN a Windows Vista > > > > > > laptop & Windows mobile phone at www.windowsandme.com > > > > > > <http://www.windowsandme.com> Try it now! > > > > > > <http://www.windowsandme.com> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ______________________________________________________________________ > > > > > This email has been scanned by the MessageLabs Email > > > Security System. > > > > > For more information please visit > > > http://www.messagelabs.com/email > > > > > > > > ______________________________________________________________________ > > > > > > > > > > > > > ______________________________________________________________________ > > > > > This email has been scanned by the MessageLabs Email > > > Security System. > > > > > For more information please visit > > > http://www.messagelabs.com/email > > > > > > > > ______________________________________________________________________ > > > > > > > > > > > > ------------------------------------------------------------------------ > > > Need more space to upload pictures? 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