Cool... I'll try this as well.
I noticed AC takes the call out of queue only & only when it has a registered
device which can answer the call. Else call remains in queue. But thanks for
opening the additional door. I'll def check this one.
> Date: Wed, 28 Jan 2009 22:52:40 -0600> Subject: Re: [OSL | CCIE_Voice]
> Annunciator to PSTN - Will it be acceptable?> From: anthony.ye...@gmail.com>
> To: kapilatr...@hotmail.com> CC: lovingprin...@gmail.com;
> ccie_voice@onlinestudylist.com; gree...@googlemail.com;
> christian.hennr...@intact-is.com; anil...@yahoo.com> > What you can try is
> assign a dummy AC pilot point to the original AC> Pilot Point as the 'Always
> Route Member' creating a linked hunt group.> Then for this second dummy AC
> pilot point assign a dummy AC user like> you did w/ the first. But instead,
> disable queuing for this second> dummy Pilot Point. After the hold time
> expires for the first AC pilot,> the call will be forwarded to the second AC
> pilot. Since queuing is> disabled, the call should drop BUT w/ a disconnect
> cause of 'user> busy'.> > On Wed, Jan 28, 2009 at 11:15 AM, Kapil Atrish
> <kapilatr...@hotmail.com> wrote:> > I did not put the TP directly inside the
> Hunt-Group. I put a CTIRP as> > "Always Route Member" and on CTIRP I did a
> forward all to the TP.> >> > I am yet to try the solution given by Christian.
> I'll put the call to a> > gateway via RP and see if I can get fast-busy to
> the caller after initial> > queuing prompt.> >> >
> ________________________________> > Date: Tue, 27 Jan 2009 21:30:58 +1100> >
> Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be acceptable?>
> > From: lovingprin...@gmail.com> > To: kapilatr...@hotmail.com> > CC:
> christian.hennr...@intact-is.com; gree...@googlemail.com;> >
> ccie_voice@onlinestudylist.com; anil...@yahoo.com> >> > I tried same way.It
> plays greeting only once.I also changed service> > parameter for Cisco TCD
> "Allow Routing with Unknown Line State" to True ,and> > retried.Call still
> doesn't end.> >> > Kapil,> > how did you add TP as member in HuntGroup.In my
> case, it gives error saying> > that member should be a valid DN on system.I
> was able to add phone/CTIRP DNs> > though.> >> > On Tue, Jan 27, 2009 at 8:48
> PM, Kapil Atrish <kapilatr...@hotmail.com>> > wrote:> >> > I tried with RP/TP
> >> Block this pattern and in that case call stays in> > queue. AC takes the
> call out of the queue only when it is routed to a> > registered end-point
> that's what I've observed.> >> > I'll try to route it to some unallocated
> number pointing it to the GW and> > see if it works.> >> > Thanks for the
> input.> >> >> >> Date: Tue, 27 Jan 2009 10:39:31 +0100> >> From:
> christian.hennr...@intact-is.com> >> To: kapilatr...@hotmail.com> >> CC:
> gree...@googlemail.com; anil...@yahoo.com; cpar...@cparker.us;> >>
> ccie_voice@onlinestudylist.com> >> Subject: Re: [OSL | CCIE_Voice]
> Annunciator to PSTN - Will it be> >> acceptable?> >>> >> what about routing
> to a number CUCM, which does not exist, or even to a> >> PSTN number, which
> is unallocated?> >>> >> Christian> >>> >> Kapil Atrish schrieb:> >> > The
> requirement is to drop the call within CCM itself. I don't want to> >> > use
> Unity/IPCCX/TCL for this purpose.> >> >> >> >
> ------------------------------------------------------------------------> >>
> > Date: Tue, 27 Jan 2009 09:16:49 +0000> >> > Subject: Re: [OSL | CCIE_Voice]
> Annunciator to PSTN - Will it be> >> > acceptable?> >> > From:
> gree...@googlemail.com> >> > To: anil...@yahoo.com> >> > CC:
> christian.hennr...@intact-is.com; cpar...@cparker.us;> >> >
> kapilatr...@hotmail.com; ccie_voice@onlinestudylist.com> >> >> >> > Folks,>
> >> >> >> > To get the call to disconnect you can use do the following:> >> >>
> >> > Create a CTI RP cfwd all to voicemail.> >> >> >> > In VM create a CH
> with the extension number of the CTI RP and configure> >> > the greeting to
> be blank and then after greeting send the caller to hang> >> > up.> >> >> >>
> > In the ac hunt group config add the CTI RP as the always route member.> >>
> >> >> > In acconfig.bat for the annunicator ac pilot set the hold time to be>
> >> > something other than 0 seconds....> >> >> >> > After this time has
> passed the call will be forwarded to unity and> >> > disconnected - you get a
> little bit of ringing as the call gets to unity> >> > which I cant get rid
> of.....> >> >> >> > 2009/1/27 anil batra <anil...@yahoo.com>> >> >> >> > I
> too tried the way Kapil mentioned and faced same issue as he did.> >> > The
> call from PSTN does it the announcement but the call never gets> >> >
> disonncted, it seems the queue is holdin git for forever. Anyone> >> > here
> has tested this and have some workaround please.> >> >> >> > --- On *Tue,
> 1/27/09, Kapil Atrish /<kapilatr...@hotmail.com>/* wrote:> >> >> >> > From:
> Kapil Atrish <kapilatr...@hotmail.com>> >> >> >> > Subject: Re: [OSL |
> CCIE_Voice] Annunciator to PSTN - Will it be> >> > acceptable?> >> > To:
> christian.hennr...@intact-is.com, cpar...@cparker.us> >> > Cc:
> ccie_voice@onlinestudylist.com> >> > Date: Tuesday, January 27, 2009, 11:38
> AM> >> >> >> >> >> > Chris,> >> >> >> > Your suspicion is what I've in mind
> that's why I am trying to> >> > avoid using Unity/IPCCX/TCL.> >> >> >> > I've
> tested AC workaround and its working for me but couple of> >> > catches.
> First of all, the file is in form of MOH and not> >> > annunciator which was
> the original requirement of the question.> >> > Secondly, I am not able to
> disconnect the call. The message> >> > keeps on playing until caller drops
> the call.> >> >> >> >> >> > thanks,> >> > Kapil Atrish> >> >> >> > > Date:
> Mon, 26 Jan 2009 18:57:28 +0100> >> > > From:
> christian.hennr...@intact-is.com> >> > > To: cpar...@cparker.us> >> > > CC:
> ryanstudyvo...@gmail.com; kapilatr...@hotmail.com;> >> >
> ccie_voice@onlinestudylist.com> >> > > Subject: Re: [OSL | CCIE_Voice]
> Annunciator to PSTN - Will it> >> > be acceptable?> >> > >> >> > > Hi,> >> >
> >> >> > > what about having a MoH File, that is playing the message to> >> >
> the caller.> >> > > MoH file is played in the AC Hunt group with queueing> >>
> > activated and no> >> > > AC operators logged in. So you would use only CUCM
> to play> >> > the message.> >> > >> >> > > I have not tested that idea, but
> it might be workable.> >> > >> >> > > As far as there is nothing stated,
> which prevents you from> >> > using Unity,> >> > > I would use Unity.> >> >
> >> >> > > Regards> >> > >> >> > > Chris Parker schrieb:> >> > > > The only
> thing that makes me suspicious about using Unity> >> > to play the> >> > > >
> announcement is that this requirement was listed under the> >> > Media> >> >
> > > section. This leads me to believe they want you to use the> >> >
> annunciator.> >> > > > Otherwise wouldn't it be under the Voicemail/Unity
> section?> >> > > >> >> > > > Regardless I don't think you can do it any other
> way unless> >> > you hairpin> >> > > > the call through Unity to send the
> call to the annunciator> >> > since the VM> >> > > > ports are skinny
> registrations.> >> > > >> >> > > > Chris> >> > > >> >> > > > Ryan Trauernicht
> wrote:> >> > > > > That is what I thought.... but I opened a TAC case and> >>
> > they claim you> >> > > > > can, but cant figure out how.> >> > > > >> >> >
> > > > Thanks,> >> > > > > Ryan Trauernicht> >> > > > >> >> > > > > On Mon,
> Jan 26, 2009 at 3:21 AM, Juan <juan.c...@gmail.com> >> > > > >
> <mailto:juan.c...@gmail.com>> wrote:> >> > > > >> >> > > > > I remember
> reading in the SRND that you can only engage the> >> > > > > annunciator for
> SCCP devices if I remember correctly - so> >> > not to> >> > > > > the PSTN.>
> >> > > > >> >> > > > >> >> > > > > cheers,> >> > > > > Juan> >> > > > >> >> >
> > > >> >> > > > > On Sun, Jan 25, 2009 at 5:48 PM, Ryan Trauernicht> >> > > >
> > <ryanstudyvo...@gmail.com> >> > <mailto:ryanstudyvo...@gmail.com>> wrote:>
> >> > > > >> >> > > > > Not sure why you are going through all that trouble
> and not> >> > > > > just sending it to unity as a call handler and hang up
> after> >> > > > > message played.> >> > > > >> >> > > > > I don't know how to
> play an ANN from a PSTN call, I have> >> > > > > engaged TAC and they are
> still working on it and they can't> >> > > > > even figure it out right now.>
> >> > > > >> >> > > > > Any ideas?> >> > > > >> >> > > > > Thanks,> >> > > > >
> Ryan Trauernicht> >> > > > >> >> > > > > On Sun, Jan 25, 2009 at 3:42 AM,
> Kapil Atrish> >> > > > > <kapilatr...@hotmail.com> >> >
> <mailto:kapilatr...@hotmail.com>> wrote:> >> > > > >> >> > > > > Hi list,> >>
> > > > >> >> > > > > Following I did:> >> > > > >> >> > > > > Create a new MOH
> Audio Source using> >> > > > > "AAExtnOutOfService.wav". Prompt available
> inside Wfavvid> >> > > > > folder> >> > > > >> >> > > > > Create a TP
> covering all unassigned DNs for example: 11xx,> >> > > > > do Called party
> Xform to 1155> >> > > > >> >> > > > > Create a AC Pilot 1155, give any DP
> say: ANN_PSTN> >> > > > > AC Hunt-Group>>Give any AC user. No need to login
> to> >> > > > > Attendant Console.> >> > > > > Run acconfig.bat>>Enable
> Queuing> >> > > > > Inside DP: ANN_PSTN give User Hold MOH Source as> >> > >
> > > "AAExtnOutOfService.wav".> >> > > > >> >> > > > > Now, whenever you dial
> any unassigned number withing range> >> > > > > 11xx, you'll hear
> "AAExtnOutOfService.wav" but the problem> >> > > > > is that I am not able to
> make the PSTN call drop.> >> > > > >> >> > > > > I tried routing calls to TP
> inside AC Hunt-Group>>Always> >> > > > > Route member is TP>>TP has Block
> Pattern --Not working.> >> > > > >> >> > > > > "AAExtnOutOfService.wav"keeps
> on playing.> >> > > > >> >> > > > > I tried routing calls to Route-Point
> (Always Route Member)> >> > > > > inside AC Hunt-Group>>CTI_RP has Forward
> all to TP>>TP has> >> > > > > Block Pattern --Not working.
> "AAExtnOutOfService.wav"keeps> >> > > > > on playing.> >> > > > >> >> > > > >
> I tried routing calls to a registered Phone DN as Always> >> > > > > Route
> Member>>Forward all to TP>>>>TP has Block Pattern> >> > > > > --Not working.
> "AAExtnOutOfService.wav"keeps on playing.> >> > > > >> >> > > > > Can someone
> help me achieve call drop here without using> >> > > > > IPCCX/Unity/TCL?> >>
> > > > >> >> > > > >> >> > > > > Thanks,> >> > > > > Kapil Atrish> >> > > > >>
> >> > > > >> >> > > >> >> >
> ------------------------------------------------------------------------> >>
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> >> >> > > >> >> > > >> >> > > >> >> >
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