Where are the Blocked pattern reason codes greeting stored at? Are they under program files>cisco>tftpath>united states
On Tue, Feb 3, 2009 at 12:46 AM, kamal yousaf <lovingprin...@gmail.com>wrote: > Yeah..I did that but putting DN didn't work.You would need Secondary AC > pilot #. Besides, I prefer to use Unity rather than going through this > method.At least for lab, it won't be advisable unless strictly asked to do > so. > > > On Tue, Feb 3, 2009 at 5:02 PM, Kapil Atrish <kapilatr...@hotmail.com>wrote: > >> Cool...I did not check for the TCD Service Parameter. I think if I set >> this parameter the second AC would not be required. I may simply put a DN as >> "Always route member" to extend fast busy to caller after initial MOH. >> Otherwise I'll also follow your solution. >> >> Vik/Mark: Do you think it is an acceptable solution? Question is to >> customize annunciator and we are using MOH to acheive the results? >> >> >> >> >> >> >> ------------------------------ >> Date: Tue, 3 Feb 2009 15:39:43 +1100 >> Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be >> acceptable? >> From: lovingprin...@gmail.com >> To: kapilatr...@hotmail.com >> CC: anthony.ye...@gmail.com; ccie_voice@onlinestudylist.com; >> gree...@googlemail.com; christian.hennr...@intact-is.com; >> anil...@yahoo.com >> >> >> Kapil, >> >> If you dial your first AC pilot # , you should hear greeting .If you dial >> second(dummy) AC pilot # , you should hear user busy.Now, When you link 2nd >> to first,i.e add 2nd AC pilot # as Always Route Member , after hold time >> expires, call will be routed to dummy pilot point and you will get 'user >> busy'.I did also change Service Parameter for TCD so that AC can route calls >> to directory numbers with unknown state. >> >> Regds >> On Mon, Feb 2, 2009 at 9:25 PM, Kapil Atrish <kapilatr...@hotmail.com>wrote: >> >> Hi Kamal, >> >> I created additional AC Pilot with queuing disabled and pointed first one >> to the new AC as "Alwasy Route Member". I keep on getting the MOH from first >> AC even though queuing timer is over. Can you pl comment if you achieved it >> differently? >> >> I am able to route the call to a CTI_RP as "Alwasy Route Member" and point >> this RP to a route-pattern which further points it to the Gateway. The RP >> string is invalid and non-routable by the GW. Using this method, the caller >> simply gets dropped after queuing timer is over. No Fast-busy to caller but >> MOH gets played. >> >> When I try pointing AC "Always Route Member" filed to any Route-pattern >> directly, I get the following message: >> >> The Directory Number you entered in the selected Partition is associated >> with a device that can not be a member of a Hunt Group. >> >> >> Pl let me know how you achieved Anthony's method? >> >> >> ------------------------------ >> >> Date: Thu, 29 Jan 2009 18:05:31 +1100 >> Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be >> acceptable? >> From: lovingprin...@gmail.com >> To: anthony.ye...@gmail.com >> CC: kapilatr...@hotmail.com; ccie_voice@onlinestudylist.com; >> gree...@googlemail.com; christian.hennr...@intact-is.com; >> anil...@yahoo.com >> >> >> I tested it and it works great.Thanks Anthony for kind help. >> >> >> On Thu, Jan 29, 2009 at 3:52 PM, Anthony Yeung >> <anthony.ye...@gmail.com>wrote: >> >> What you can try is assign a dummy AC pilot point to the original AC >> Pilot Point as the 'Always Route Member' creating a linked hunt group. >> Then for this second dummy AC pilot point assign a dummy AC user like >> you did w/ the first. But instead, disable queuing for this second >> dummy Pilot Point. After the hold time expires for the first AC pilot, >> the call will be forwarded to the second AC pilot. Since queuing is >> disabled, the call should drop BUT w/ a disconnect cause of 'user >> busy'. >> >> On Wed, Jan 28, 2009 at 11:15 AM, Kapil Atrish <kapilatr...@hotmail.com> >> wrote: >> > I did not put the TP directly inside the Hunt-Group. I put a CTIRP as >> > "Always Route Member" and on CTIRP I did a forward all to the TP. >> > >> > I am yet to try the solution given by Christian. I'll put the call to a >> > gateway via RP and see if I can get fast-busy to the caller after >> initial >> > queuing prompt. >> > >> > ________________________________ >> > Date: Tue, 27 Jan 2009 21:30:58 +1100 >> > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be >> acceptable? >> > From: lovingprin...@gmail.com >> > To: kapilatr...@hotmail.com >> > CC: christian.hennr...@intact-is.com; gree...@googlemail.com; >> > ccie_voice@onlinestudylist.com; anil...@yahoo.com >> > >> > I tried same way.It plays greeting only once.I also changed service >> > parameter for Cisco TCD "Allow Routing with Unknown Line State" to True >> ,and >> > retried.Call still doesn't end. >> > >> > Kapil, >> > how did you add TP as member in HuntGroup.In my case, it gives error >> saying >> > that member should be a valid DN on system.I was able to add phone/CTIRP >> DNs >> > though. >> > >> > On Tue, Jan 27, 2009 at 8:48 PM, Kapil Atrish <kapilatr...@hotmail.com> >> > wrote: >> > >> > I tried with RP/TP >> Block this pattern and in that case call stays in >> > queue. AC takes the call out of the queue only when it is routed to a >> > registered end-point that's what I've observed. >> > >> > I'll try to route it to some unallocated number pointing it to the GW >> and >> > see if it works. >> > >> > Thanks for the input. >> > >> > >> >> Date: Tue, 27 Jan 2009 10:39:31 +0100 >> >> From: christian.hennr...@intact-is.com >> >> To: kapilatr...@hotmail.com >> >> CC: gree...@googlemail.com; anil...@yahoo.com; cpar...@cparker.us; >> >> ccie_voice@onlinestudylist.com >> >> Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be >> >> acceptable? >> >> >> >> what about routing to a number CUCM, which does not exist, or even to a >> >> PSTN number, which is unallocated? >> >> >> >> Christian >> >> >> >> Kapil Atrish schrieb: >> >> > The requirement is to drop the call within CCM itself. I don't want >> to >> >> > use Unity/IPCCX/TCL for this purpose. >> >> > >> >> > >> ------------------------------------------------------------------------ >> >> > Date: Tue, 27 Jan 2009 09:16:49 +0000 >> >> > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be >> >> > acceptable? >> >> > From: gree...@googlemail.com >> >> > To: anil...@yahoo.com >> >> > CC: christian.hennr...@intact-is.com; cpar...@cparker.us; >> >> > kapilatr...@hotmail.com; ccie_voice@onlinestudylist.com >> >> > >> >> > Folks, >> >> > >> >> > To get the call to disconnect you can use do the following: >> >> > >> >> > Create a CTI RP cfwd all to voicemail. >> >> > >> >> > In VM create a CH with the extension number of the CTI RP and >> configure >> >> > the greeting to be blank and then after greeting send the caller to >> hang >> >> > up. >> >> > >> >> > In the ac hunt group config add the CTI RP as the always route >> member. >> >> > >> >> > In acconfig.bat for the annunicator ac pilot set the hold time to be >> >> > something other than 0 seconds.... >> >> > >> >> > After this time has passed the call will be forwarded to unity and >> >> > disconnected - you get a little bit of ringing as the call gets to >> unity >> >> > which I cant get rid of..... >> >> > >> >> > 2009/1/27 anil batra <anil...@yahoo.com> >> >> > >> >> > I too tried the way Kapil mentioned and faced same issue as he did. >> >> > The call from PSTN does it the announcement but the call never gets >> >> > disonncted, it seems the queue is holdin git for forever. Anyone >> >> > here has tested this and have some workaround please. >> >> > >> >> > --- On *Tue, 1/27/09, Kapil Atrish /<kapilatr...@hotmail.com>/* >> wrote: >> >> > >> >> > From: Kapil Atrish <kapilatr...@hotmail.com> >> >> > >> >> > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it be >> >> > acceptable? >> >> > To: christian.hennr...@intact-is.com, cpar...@cparker.us >> >> > Cc: ccie_voice@onlinestudylist.com >> >> > Date: Tuesday, January 27, 2009, 11:38 AM >> >> > >> >> > >> >> > Chris, >> >> > >> >> > Your suspicion is what I've in mind that's why I am trying to >> >> > avoid using Unity/IPCCX/TCL. >> >> > >> >> > I've tested AC workaround and its working for me but couple of >> >> > catches. First of all, the file is in form of MOH and not >> >> > annunciator which was the original requirement of the question. >> >> > Secondly, I am not able to disconnect the call. The message >> >> > keeps on playing until caller drops the call. >> >> > >> >> > >> >> > thanks, >> >> > Kapil Atrish >> >> > >> >> > > Date: Mon, 26 Jan 2009 18:57:28 +0100 >> >> > > From: christian.hennr...@intact-is.com >> >> > > To: cpar...@cparker.us >> >> > > CC: ryanstudyvo...@gmail.com; kapilatr...@hotmail.com; >> >> > ccie_voice@onlinestudylist.com >> >> > > Subject: Re: [OSL | CCIE_Voice] Annunciator to PSTN - Will it >> >> > be acceptable? >> >> > > >> >> > > Hi, >> >> > > >> >> > > what about having a MoH File, that is playing the message to >> >> > the caller. >> >> > > MoH file is played in the AC Hunt group with queueing >> >> > activated and no >> >> > > AC operators logged in. So you would use only CUCM to play >> >> > the message. >> >> > > >> >> > > I have not tested that idea, but it might be workable. >> >> > > >> >> > > As far as there is nothing stated, which prevents you from >> >> > using Unity, >> >> > > I would use Unity. >> >> > > >> >> > > Regards >> >> > > >> >> > > Chris Parker schrieb: >> >> > > > The only thing that makes me suspicious about using Unity >> >> > to play the >> >> > > > announcement is that this requirement was listed under the >> >> > Media >> >> > > > section. This leads me to believe they want you to use the >> >> > annunciator. >> >> > > > Otherwise wouldn't it be under the Voicemail/Unity section? >> >> > > > >> >> > > > Regardless I don't think you can do it any other way unless >> >> > you hairpin >> >> > > > the call through Unity to send the call to the annunciator >> >> > since the VM >> >> > > > ports are skinny registrations. >> >> > > > >> >> > > > Chris >> >> > > > >> >> > > > Ryan Trauernicht wrote: >> >> > > > > That is what I thought.... but I opened a TAC case and >> >> > they claim you >> >> > > > > can, but cant figure out how. >> >> > > > > >> >> > > > > Thanks, >> >> > > > > Ryan Trauernicht >> >> > > > > >> >> > > > > On Mon, Jan 26, 2009 at 3:21 AM, Juan <juan.c...@gmail.com >> >> > > > > <mailto:juan.c...@gmail.com>> wrote: >> >> > > > > >> >> > > > > I remember reading in the SRND that you can only engage the >> >> > > > > annunciator for SCCP devices if I remember correctly - so >> >> > not to >> >> > > > > the PSTN. >> >> > > > > >> >> > > > > >> >> > > > > cheers, >> >> > > > > Juan >> >> > > > > >> >> > > > > >> >> > > > > On Sun, Jan 25, 2009 at 5:48 PM, Ryan Trauernicht >> >> > > > > <ryanstudyvo...@gmail.com >> >> > <mailto:ryanstudyvo...@gmail.com>> wrote: >> >> > > > > >> >> > > > > Not sure why you are going through all that trouble and not >> >> > > > > just sending it to unity as a call handler and hang up after >> >> > > > > message played. >> >> > > > > >> >> > > > > I don't know how to play an ANN from a PSTN call, I have >> >> > > > > engaged TAC and they are still working on it and they can't >> >> > > > > even figure it out right now. >> >> > > > > >> >> > > > > Any ideas? >> >> > > > > >> >> > > > > Thanks, >> >> > > > > Ryan Trauernicht >> >> > > > > >> >> > > > > On Sun, Jan 25, 2009 at 3:42 AM, Kapil Atrish >> >> > > > > <kapilatr...@hotmail.com >> >> > <mailto:kapilatr...@hotmail.com>> wrote: >> >> > > > > >> >> > > > > Hi list, >> >> > > > > >> >> > > > > Following I did: >> >> > > > > >> >> > > > > Create a new MOH Audio Source using >> >> > > > > "AAExtnOutOfService.wav". Prompt available inside Wfavvid >> >> > > > > folder >> >> > > > > >> >> > > > > Create a TP covering all unassigned DNs for example: 11xx, >> >> > > > > do Called party Xform to 1155 >> >> > > > > >> >> > > > > Create a AC Pilot 1155, give any DP say: ANN_PSTN >> >> > > > > AC Hunt-Group>>Give any AC user. No need to login to >> >> > > > > Attendant Console. >> >> > > > > Run acconfig.bat>>Enable Queuing >> >> > > > > Inside DP: ANN_PSTN give User Hold MOH Source as >> >> > > > > "AAExtnOutOfService.wav". >> >> > > > > >> >> > > > > Now, whenever you dial any unassigned number withing range >> >> > > > > 11xx, you'll hear "AAExtnOutOfService.wav" but the problem >> >> > > > > is that I am not able to make the PSTN call drop. >> >> > > > > >> >> > > > > I tried routing calls to TP inside AC Hunt-Group>>Always >> >> > > > > Route member is TP>>TP has Block Pattern --Not working. >> >> > > > > >> >> > > > > "AAExtnOutOfService.wav"keeps on playing. >> >> > > > > >> >> > > > > I tried routing calls to Route-Point (Always Route Member) >> >> > > > > inside AC Hunt-Group>>CTI_RP has Forward all to TP>>TP has >> >> > > > > Block Pattern --Not working. "AAExtnOutOfService.wav"keeps >> >> > > > > on playing. >> >> > > > > >> >> > > > > I tried routing calls to a registered Phone DN as Always >> >> > > > > Route Member>>Forward all to TP>>>>TP has Block Pattern >> >> > > > > --Not working. "AAExtnOutOfService.wav"keeps on playing. >> >> > > > > >> >> > > > > Can someone help me achieve call drop here without using >> >> > > > > IPCCX/Unity/TCL? >> >> > > > > >> >> > > > > >> >> > > > > Thanks, >> >> > > > > Kapil Atrish >> >> > > > > >> >> > > > > >> >> > > > >> >> > >> ------------------------------------------------------------------------ >> >> > > > > Rediscover the magic of Windows & WIN a Windows Vista >> >> > > > > laptop & Windows mobile phone at www.windowsandme.com >> >> > > > > <http://www.windowsandme.com> Try it now! >> >> > > > > <http://www.windowsandme.com> >> >> > > > > >> >> > > > > >> >> > > > > >> >> > > > > >> >> > > > >> >> > > > >> >> > > > >> >> > >> ______________________________________________________________________ >> >> > > > This email has been scanned by the MessageLabs Email >> >> > Security System. >> >> > > > For more information please visit >> >> > http://www.messagelabs.com/email >> >> > > > >> >> > >> ______________________________________________________________________ >> >> > > > >> >> > > > >> >> > >> ______________________________________________________________________ >> >> > > > This email has been scanned by the MessageLabs Email >> >> > Security System. >> >> > > > For more information please visit >> >> > http://www.messagelabs.com/email >> >> > > > >> >> > >> ______________________________________________________________________ >> >> > > > >> >> > >> >> > >> ------------------------------------------------------------------------ >> >> > Need more space to upload pictures? 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