Good morning everyone,

 

Thanks Jeff for the response.  I'm going to be looking into all of this.

 

However, my configuration is as follow:

HQ Phones - CSS_HQ_DEVICES (DEVICE, no LINE CSS as of yet)

Translation Patterns - PT_USA, CSS_GLOBAL

Route Pattern - PT_GLOBAL

 

CSSs

CSS_HQ_DEVICES: PT_HQ_DEVICES, PT_USA

CSS_GLOBAL: PT_GLOBAL

 

This brings me to the next question, why would DNA not allow me to use
it?  Every time I open up the DNA, I get a "DNA Service is still
initializing.  Please refresh after some time" or something like that.
Which if you look at the user guide from Cisco, that's normal.  But it
stays like that for over an hour.  I can't actually use the DNA.  I've
dis-enabled and then re-enabled the Database synchronization and then
restarted the service through the Control Center - Feature Services.
I've also gone to Service Activation and then Deactivated and then
Activated, and still the same message for long after it should have
stopped.

 

Has anyone seen this issue before?  Any suggestions as to how to get
this to work? 

 

Jeff

 

From: jgar...@gmail.com [mailto:jgar...@gmail.com] On Behalf Of Jeff
Garvas
Sent: Saturday, February 06, 2010 2:07 PM
To: Jeff Price (jeffpric)
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] MGCP Gateway Problem

 

Jeff,

If debug q931 isn't producing output and everything appears to be
registered right I'd assume that you have an issue with your phone/line
CSS, route patterns, route list, route group, etc.

Have you tried resetting the Route Group?   Have you tried the dialed
number analyzer to see where CUCM thinks the calls should be going for a
DN in the particular CSS in use, if anywhere?  DNA will tell you if you
have a failure in your design, but it won't tell you to go reset the
Route Group / Gateway etc.

 -Jeff




On Sat, Feb 6, 2010 at 3:44 PM, Jeff Price (jeffpric) <
jeffp...@cisco.com> wrote:

Hey everyone,

 

I wanted see if anyone had any ideas as to what may be wrong here.  I
have set up the MGCP gateway correctly as far as I can tell.  It is
registered with CUCM.  Attached is the GW's config as well as show
ccm-manager, show isdn status and the call routing elements.

 

Everything configuration wise seems to be working.  I have a registered
status in CUCM and on the GW.  Everything seems pretty standard with the
routing elements.

 

I have repeatedly done a no mgcp, mgcp to restart the mgcp process.  I
have physically unplugged the t1 cable to restart it.  I have deleted
and reconfigured the GW in CUCM as well as on the GW itself.  I changed
the "Stop Routing on Unallocated Number" Service Parameter to False
(which I know probably isn't effecting anything related to this).   I've
restarted and/or activated/deactivated all of the various related
feature services.   I'm sure there's more I've done as I've been trying
to figure this out for almost two days.  Also, the debug isdn q931 isn't
producing any output, which is odd to me.  I keep getting a fast busy
whenever I dial any numbers.  I don't have access to the PSTN router's
configuration, however I know it was working as I was able to make phone
calls to it when I first got here, but now that I've done my own
configuration it is not working anymore.  Also, one of the engineers who
set it up verified the configuration for me.  

 

Please help!  It is very much appreciated. J 

 

 

                

 

 

Jeff Price
Network Consulting Engineer - Unified Communications Practice


jeffp...@cisco.com
Phone: 408-525-8293
Mobile: 408-204-4510

Cisco Systems, Inc.
170 West Tasman Drive,
San Jose, CA 95134-1706
USA
Cisco home page <http://www.cisco.com/> 

 

 

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