Dear All,
In Workbook vol2, Lab 4 question 1.2, it's requested to configure CUPC as
softphone which I did but still I can go to deskphone mode on the CUPC. Please
note that the user is not assigned deskphone capabilities in presence.
I configured another CUPC user as Deskphone mode then I tried to switch to
softphone and off course it didn't work as expected because there was no
UPCXXXXXX added in the Device list
The question now is:- is it normal for a CUPC user configured as softphone (as
requested in the question) to be able to switch and work in Deskphone mode as
well?
Regards,Ramy
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