This is because you have assigned a CTI profile to the CUPC user in Cups. The deskphone control settings are not relevant to CUPC users.
On 9 Aug 2012 18:09, "Ramy Abdelrahim" <ramyoth...@hotmail.com> wrote: > Dear All, > > In Workbook vol2, Lab 4 question 1.2, it's requested to configure CUPC as > softphone which I did but still I can go to deskphone mode on the CUPC. > Please note that the user is not assigned deskphone capabilities in > presence. > > I configured another CUPC user as Deskphone mode then I tried to switch to > softphone and off course it didn't work as expected because there was no > UPCXXXXXX added in the Device list > > The question now is: > - is it normal for a CUPC user configured as softphone (as requested in > the question) to be able to switch and work in Deskphone mode as well? > > Regards, > Ramy > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
