I saw this problem before. Some pointed it out to be a cupc bug. I could never get it to consistently work but the following seem to have helped
- make sure cupc machine has access to a dns server and can resole the cups seever name and sip proxy domain and restart cupc client - turn off auth mode in sip proxy service params on cup and restart cup server -Pavan On Aug 9, 2012, at 13:37, "Jason Murray" <murr...@usa.com> wrote: > Nevermind seems to be a bug with the software. I choose Deskphone Mode and > nothing happens, close CUPC and reopen and it comes up with Deskphone mode. > Happens in reverse too, so if its already in Deskphone mode and I chose > Disable nothing happens, close CUPC and reopen and it comes up disabled > again. Strange. Nothing to do with the profile > >> ----- Original Message ----- >> From: Jason Murray >> Sent: 08/09/12 01:06 PM >> To: Ramy Abdelrahim, ke...@kevinspicer.co.uk >> Subject: Re: [OSL | CCIE_Voice] CUPS - Softphone vs Deskphone mode >> >> I have a question that falls along these same lines. For the user that is >> assigned Deskphone mode, lets say they are at Site B. You would think the >> logical thing to do is to assign that user to the SB CTI Gateway profile, >> correct. When I do that I can never get deskphone mode to take, I end up >> having to assign it to the HQ CTI Gateway profile and it works just fine. >> Does this happen for anyone else? Just curious if its a config issue or >> something on why deskphone mode doesnt work when assigned to another profile >> other than HQs. >> >> Thanks >> Jason >> >> >>> ----- Original Message ----- >>> From: Ramy Abdelrahim >>> Sent: 08/09/12 12:26 PM >>> To: ke...@kevinspicer.co.uk >>> Subject: Re: [OSL | CCIE_Voice] CUPS - Softphone vs Deskphone mode >>> >>> That's right. I forgot that and I assigned a CTI Gateway profile to the >>> softphone user. >>> >>> Thanks Kevin. >>> >>> Regards, >>> Ramy >>> >>> >>> Date: Thu, 9 Aug 2012 18:20:18 +0100 >>> Subject: Re: [OSL | CCIE_Voice] CUPS - Softphone vs Deskphone mode >>> From: ke...@kevinspicer.co.uk >>> To: ramyoth...@hotmail.com >>> CC: ccie_voice@onlinestudylist.com >>> >>> This is because you have assigned a CTI profile to the CUPC user in Cups. >>> The deskphone control settings are not relevant to CUPC users. >>> On 9 Aug 2012 18:09, "Ramy Abdelrahim" <ramyoth...@hotmail.com> wrote: >>> >>> Dear All, >>> >>> In Workbook vol2, Lab 4 question 1.2, it's requested to configure CUPC as >>> softphone which I did but still I can go to deskphone mode on the CUPC. >>> Please note that the user is not assigned deskphone capabilities in >>> presence. >>> >>> I configured another CUPC user as Deskphone mode then I tried to switch to >>> softphone and off course it didn't work as expected because there was no >>> UPCXXXXXX added in the Device list >>> >>> The question now is: >>> - is it normal for a CUPC user configured as softphone (as requested in the >>> question) to be able to switch and work in Deskphone mode as well? >>> >>> Regards, >>> Ramy >>> >>> >>> _______________________________________________ >>> For more information regarding industry leading CCIE Lab training, please >>> visit www.ipexpert.com >>> >>> Are you a CCNP or CCIE and looking for a job? Check out >>> www.PlatinumPlacement.com >> > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
