Well, I can't tell you why you got 0 points. When I provision CUPS, I do the following:
CUCM Check to ensure Application Server exists (it should, but check) Add SIP Security Profile for CUPS, with appropriate options Add SIP trunk for CUPS License capabilities for end users Associate end users to DNs (including all shared lines) Associate devices to end users Add end users to End Users and Standard CTI user groups If doing IPPM Add service URL associate with phone(s) Add IPPM user in CUCM Add CUPC if required CUPS Update Cluster Topology so CUPS node uses IP address and not name Update service parameters (UC Proxy, domain setting) Check service parameters (look for anything that isn't default) Check CUCM Publisher status (ensure all green) Add CUCM gateway (technically, not required since we are using Publish mode but I did it anyway) Add ACLs for incoming (ALL,ALL) Activate/Start services IPPM - customize service account user ID and password to match CUCM CTI - associate users General settings: TFTP servers (make sure they match what you are using for phones) VM Profile VM Server - CUC Mailstore is NOT necessary with this version and CUC VM Pilot number Unity Connection: Make sure you mod the CoS to allow UPC to do its thing Log into CUPS as user and add contacts manually When testing: Ensure contact list is built correctly Ensure you have presence status updates for onhook/offhook events Ensure you receive presence status changes when client toggles status If soft phone, place and receive calls If RPC, place and receive calls If VM, then leave a message, ensure notification is received, playback the message (though you won't have audio) IM between clients, both ways If using IPPM, log in, test, and remain logged in If CUPC, log in, test, and remain logged in If you have a requirement to send messages then do so and leave the messages on-screen (all clients) If lab guide gives you screen shots, pay attention to every little detail of the screen shot and make sure your screen looks identical I never had issues getting points on CUPS and I always followed the same procedure. I have spoken to several people who have said that they configured everything, everything worked, but they still got 0 points. I trust that they are right, everything was configured and working. So, that leave two things. One, if they give you a screen shot of what they want, check everything and make sure you mimic the screenshot. Two, pay attention to any clues as to how the clients should be left when you are done with the exam. For instance, shutting down the clients when not told to do so is probably a bad idea. If they say send a broadcast then I would do so and leave it on the screen. Things like that. HTH. -Bill -- William Bell, CCIE #38914 blog: http://ucguerrilla.com Follow me on twitter @ucguerrilla On May 23, 2013, at 11:39 PM, Karen Johnson <karen.johnson...@yahoo.ca> wrote: > tks Ccieing, i have included steps u mention below and also some service > parameter. > Also soft and desk phone was login and send message each other, but i still > got 0 mark. > > any advice from people who got full mark in this section please ? > > From: CCIEing <aboaz...@gmail.com> > To: Karen Johnson <karen.johnson...@yahoo.ca> > Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> > Sent: Thursday, May 23, 2013 5:15:54 PM > Subject: Re: [OSL | CCIE_Voice] cups best practice > > I do not set to the exam yet.. but here are below the steps I use to > configure my CUPS: > CUPC Configuration (Softphone) > Form CUPS Side : > Application --> Settings > Application --> CUCP --> add Voice Mail Server > Application --> CUCP --> add Mail Store (default 143) > Application --> CUPC --> add Voicemail Profile , then add users to this > profile > Application --> CUCP --> add CTI Gateway (should be created automatic when > start services ) > Application --> CUCP --> add CTI Gateway Profile > Form CUCM Side : > Add CUPC soft phone: Device --> add Cisco Unified Personal Communicator with > the name UPCUSERNAME > Desk phone Configuration > CUCM --> Associate device to end user (End user configuration page--> add the > device in the Device association list ) > CUCM --> Specify Primary extension for the end user (the same Ext on his > device) > CUCM --> Add the user to the groups (Standard CTI enables & CUCM end user) > CUPS --> Assign user to the CTI Gateway profile (the one that relative to the > user's phone DP) > Login/logout from the CUPC and test. > > > On Thu, May 23, 2013 at 4:54 AM, Karen Johnson <karen.johnson...@yahoo.ca> > wrote: > hi experts, > > can anyone share how to config desk mode and soft mode best practice for CUPS > in exam? I can't figure out why did not got point for cups even it is > working fine. > > tks > > > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit http://www.ipexpert.com/ > > Are you a CCNP or CCIE and looking for a job? Check out > http://www.platinumplacement.com/ > > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
