just try it first :) it just work without it
________________________________
From: ccie2k12 <ccie2...@gmail.com>
To: 'Karen Johnson' <karen.johnson...@yahoo.ca>; 'ikizoo hello'
<ikiz...@hotmail.com>; 'William Bell' <b...@ucguerrilla.com>
Cc: ccie_voice@onlinestudylist.com
Sent: Sunday, July 14, 2013 4:34:05 AM
Subject: RE: [OSL | CCIE_Voice] cups best practice
and exactly how else do you suggest to configure CUPS without a SIP trunk
between CUCM and CUPS??
From:ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Karen Johnson
Sent: Sunday, July 14, 2013 11:17 AM
To: ikizoo hello; William Bell
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] cups best practice
hi ikizo,
i heard there is variation that asked not to use SIP trunk for Cups, maybe you
missed that.
Can someone confirm ?
K
From:ikizoo hello <ikiz...@hotmail.com>
To: William Bell <b...@ucguerrilla.com>; Karen Johnson
<karen.johnson...@yahoo.ca>
Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com>
Sent: Thursday, July 11, 2013 12:10:28 PM
Subject: RE: [OSL | CCIE_Voice] cups best practice
hi Bill,
after verification VM, IM , Presence, all working fine, but still got 0 score.
only one thing, in the screenshot the user id was h...@ccievoice.com [not
h...@ccievoice.com, in CUCM it is HQ2].
do you have any idea how make this happen?
ikizoo
From: b...@ucguerrilla.com
Date: Fri, 24 May 2013 02:48:17 -0400
To: karen.johnson...@yahoo.ca
CC: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] cups best practice
Well, I can't tell you why you got 0 points. When I provision CUPS, I do the
following:
* CUCM
* Check to ensure Application Server exists (it should, but check)
* Add SIP Security Profile for CUPS, with appropriate options
* Add SIP trunk for CUPS
* License capabilities for end users
* Associate end users to DNs (including all shared lines)
* Associate devices to end users
* Add end users to End Users and Standard CTI user groups
* If doing IPPM
* Add service URL
* associate with phone(s)
* Add IPPM user in CUCM
* Add CUPC if required
* CUPS
* Update Cluster Topology so CUPS node uses IP address and not name
* Update service parameters (UC Proxy, domain setting)
* Check service parameters (look for anything that isn't default)
* Check CUCM Publisher status (ensure all green)
* Add CUCM gateway (technically, not required since we are using
Publish mode but I did it anyway)
* Add ACLs for incoming (ALL,ALL)
* Activate/Start services
* IPPM - customize service account user ID and password to match CUCM
* CTI - associate users
* General settings: TFTP servers (make sure they match what you are
using for phones)
* VM Profile
* VM Server - CUC
* Mailstore is NOT necessary with this version and CUC
* VM Pilot number
* Unity Connection: Make sure you mod the CoS to allow UPC to do its
thing
* Log into CUPS as user and add contacts manually
When testing:
* Ensure contact list is built correctly
* Ensure you have presence status updates for onhook/offhook events
* Ensure you receive presence status changes when client toggles status
* If soft phone, place and receive calls
* If RPC, place and receive calls
* If VM, then leave a message, ensure notification is received,
playback the message (though you won't have audio)
* IM between clients, both ways
* If using IPPM, log in, test, and remain logged in
* If CUPC, log in, test, and remain logged in
* If you have a requirement to send messages then do so and leave the
messages on-screen (all clients)
* If lab guide gives you screen shots, pay attention to every little
detail of the screen shot and make sure your screen looks identical
I never had issues getting points on CUPS and I always followed the same
procedure. I have spoken to several people who have said that they configured
everything, everything worked, but they still got 0 points. I trust that they
are right, everything was configured and working. So, that leave two things.
One, if they give you a screen shot of what they want, check everything and
make sure you mimic the screenshot. Two, pay attention to any clues as to how
the clients should be left when you are done with the exam. For instance,
shutting down the clients when not told to do so is probably a bad idea. If
they say send a broadcast then I would do so and leave it on the screen. Things
like that.
HTH.
-Bill
--
William Bell, CCIE #38914
blog: http://ucguerrilla.com/
Follow me on twitter @ucguerrilla
On May 23, 2013, at 11:39 PM, Karen Johnson <karen.johnson...@yahoo.ca> wrote:
>tks Ccieing, i have included steps u mention below and also some service
>parameter.
>Also soft and desk phone was login and send message each other, but i still
>got 0 mark.
>
>any advice from people who got full mark in this section please ?
>
>From:CCIEing <aboaz...@gmail.com>
>To: Karen Johnson <karen.johnson...@yahoo.ca>
>Cc: "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com>
>Sent: Thursday, May 23, 2013 5:15:54 PM
>Subject: Re: [OSL | CCIE_Voice] cups best practice
>
>I do not set to the exam yet.. but here are below the steps I use to configure
>my CUPS:
>CUPC Configuration (Softphone)
>Form CUPS Side :
>· Application --> Settings
>· Application --> CUCP --> add Voice Mail Server
>· Application --> CUCP --> add Mail Store (default 143)
>· Application --> CUPC --> add Voicemail Profile , then add users to
>this profile
>· Application --> CUCP --> add CTI Gateway (should be created
>automatic when start services )
>· Application --> CUCP --> add CTI Gateway Profile
>Form CUCM Side :
>· Add CUPC soft phone: Device --> add Cisco Unified Personal
>Communicator with the name UPCUSERNAME
>Desk phone Configuration
>· CUCM -->Associate device to end user (End user configuration page-->
>add the device in the Device association list)
>· CUCM -->Specify Primary extension for the end user (the same Ext on
>his device)
>· CUCM -->Add the user to the groups(Standard CTI enables & CUCM end
>user)
>· CUPS --> Assign user to the CTI Gateway profile (the one that
>relative to the user's phone DP)
>· Login/logout from the CUPC and test.
>
>On Thu, May 23, 2013 at 4:54 AM, Karen Johnson <karen.johnson...@yahoo.ca>
>wrote:
>hi experts,
>
>can anyone share how to config desk mode and soft mode best practice for CUPS
>in exam? I can't figure out why did not got point for cups even it is working
>fine.
>
>tks
>
>
>
>
>_______________________________________________
>For more information regarding industry leading CCIE Lab training, please
>visit http://www.ipexpert.com/
>
>Are you a CCNP or CCIE and looking for a job? Check out
>http://www.platinumplacement.com/
>
>
>_______________________________________________
>For more information regarding industry leading CCIE Lab training, please
>visit http://www.ipexpert.com/
>
>Are you a CCNP or CCIE and looking for a job? Check out
>http://www.platinumplacement.com/
_______________________________________________ For more information regarding
industry leading CCIE Lab training, please visit www.ipexpert.com Are you a
CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com
