To add to the other great ideas provided, I'd say if the phone is getting an IP via DHCP try to visit the web interface for the phone and see if it knows about it's DN. It will be on the first page under 'Phone DN'.
On Thu, Jun 13, 2013 at 2:06 PM, Randall Crumm <rrcr...@yahoo.com> wrote: > I dont think she tried to register on CUCM > > Have a great day! > > Thanks, > Randall > > ------------------------------ > *From:* Bill Lake <whl...@gmail.com> > *To:* Karen Johnson <karen.johnson...@yahoo.ca> > *Cc:* Randall Crumm <rrcr...@yahoo.com>; Pavan K <pav.c...@gmail.com>; " > ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> > *Sent:* Thursday, June 13, 2013 10:46 AM > > *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from > UCM > > Not sure it is firmware issue if you can register via UCM dhcp but not IOS > dhcp > > > On Thu, Jun 13, 2013 at 12:33 PM, Karen Johnson <karen.johnson...@yahoo.ca > > wrote: > > database is good. i think as per Micahel mention , firmware issue, i will > test and confirm > > > ------------------------------ > *From:* Randall Crumm <rrcr...@yahoo.com> > *To:* Karen Johnson <karen.johnson...@yahoo.ca>; Pavan K < > pav.c...@gmail.com> > *Cc:* "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com>; > Bill Lake <whl...@gmail.com> > *Sent:* Thursday, June 13, 2013 10:51:52 AM > *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from > UCM > > is your database replication status good? > Change the MAC address of one of your HQ phones in CUCM. Then put that > phone in SC and see if you can register it? > Did you delete any unassiged DN's > > Have a great day! > > Thanks, > Randall > > ------------------------------ > *From:* Karen Johnson <karen.johnson...@yahoo.ca> > *To:* Pavan K <pav.c...@gmail.com>; "rrcr...@yahoo.com" <rrcr...@yahoo.com> > > *Cc:* "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com>; > Bill Lake <whl...@gmail.com> > *Sent:* Thursday, June 13, 2013 9:01 AM > *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from > UCM > > tks Pavan, look like not CTL issue, because when i switch this particular > phone to UCM DHCP , it get DN > > but when i move back to SC router DHCP, i did not > > > ------------------------------ > *From:* Pavan K <pav.c...@gmail.com> > *To:* karen.johnson...@yahoo.ca; rrcr...@yahoo.com > *Cc:* ccie_voice@onlinestudylist.com; Bill Lake <whl...@gmail.com> > *Sent:* Wednesday, June 12, 2013 5:52:18 PM > *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from > UCM > > Karen, > Check if your phone has an ITL/CTL installed. Erase them and see if the > changes take affect > Do you see the phone as registered in UCM ? > On Jun 12, 2013 5:23 PM, "Randall Crumm" <rrcr...@yahoo.com> wrote: > > Did you try to auto register the phones? > > Have a great day! > > Thanks, > Randall > > ------------------------------ > *From:* Karen Johnson <karen.johnson...@yahoo.ca> > *To:* Bill Lake <whl...@gmail.com> > *Cc:* "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> > *Sent:* Wednesday, June 12, 2013 1:18 PM > *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from > UCM > > hi Bill, > > yes i got it from SC router, and i tried to ping UCM as well from the > voice int vlan of SC and it works for the ping. but still not get the DN > > k > > *From:* Bill Lake <whl...@gmail.com> > *To:* Karen Johnson <karen.johnson...@yahoo.ca> > *Cc:* "ccie_voice@onlinestudylist.com" <ccie_voice@onlinestudylist.com> > *Sent:* Wednesday, June 12, 2013 11:55:37 AM > *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from > UCM > > Where are you getting your dhcp at sc? If it is sc rtr then you could > have it right and just no access to CUCM > > So try ping (CUCM ip) source vlan (voice #) and confirm the voice vlan has > connectivity to CUCM > > Sent from my iPhone > > On Jun 12, 2013, at 11:29 AM, Karen Johnson <karen.johnson...@yahoo.ca> > wrote: > > > hi all, > > Phones are getting the ip address and option 150 from SC router DHCP. > However the phones do not show DN or extension. (only blue image > background) > > When I checked the Network setting in phone (ip,subnet, TFTP all showing > correctly) > > - What is the cause phone not able to pick up the DN config from UCM (in > UCM show the phones registered with DN) ? > - I have also restart the TFTP and UCM. > - here is my diagram : > > phone --- switch--- SC router (DHCP) > > tks for help > > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit http://www.ipexpert.com/ > > Are you a CCNP or CCIE and looking for a job? Check out > http://www.platinumplacement.com/ > > > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com <http://www.platinumplacement.com/> > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com <http://www.platinumplacement.com/> > > > > > > > > > > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
