> will connect. They can get their email, but when they try to get to any > web page using the browser, nothing. I pinged a known IP. That worked > fine. So, it seems that they are connected, but not able to browse. > Doesn't this seem like a really strange problem?
Sounds like a DNS problem to me. I don't know how AOL checks mail, and typically would assume it required DNS to be functioning - but who knows. I would drop to the command line and type "ipconfig /all" to get a list of all the configured adapters and their settings. This should tell you if the DNS server is missing. Another possibility is that they have inadvertantly configured more than one network config and that machine is attempting to send requests through another adapter (ie: a VPN adapter). -Cameron -- Cameron Childress Sumo Consulting Inc http://www.sumoc.com --- cell: 678.637.5072 aim: cameroncf email: [EMAIL PROTECTED] On 12/16/05, Ray Champagne <[EMAIL PROTECTED]> wrote: > So, my neighbor just asked me to take a look at his computer and see if > I could get it to connect to the net. I went over there, and he's > running AOL - and dial up. Sheesh, talk about the stone age. Anyways, > when you click "connect" within AOL, it takes a couple of tries, then > will connect. They can get their email, but when they try to get to any > web page using the browser, nothing. I pinged a known IP. That worked > fine. So, it seems that they are connected, but not able to browse. > Doesn't this seem like a really strange problem? > > What would be a good way to troubleshoot this? Any ideas? Please don't > say "don't use AOL" or "don't use dial-up". Their son uses AOL all the > time for school, chat, etc, and they aren't going to change that. They > also are on dial-up because they can't afford cable or DSL, at least > that what he says. > > Any help would be appreciated. He's a good guy and I really would like > to help him out. > -- > Ray ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Discover CFTicket - The leading ColdFusion Help Desk and Trouble Ticket application http://www.houseoffusion.com/banners/view.cfm?bannerid=48 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:188599 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
