He's waiting till his wife gets home to save any info that she might not have. I told him when I left to completely uninstall and reinstall AOL using the latest disk they got in the mail when she gets home.
I'm hoping that'll fix things up. Jillian Koskie wrote: > Sounds to me like there is a problem with the browser. > > Reinstall and I bet it works. > > >>So, my neighbor just asked me to take a look at his computer and see if >>I could get it to connect to the net. I went over there, and he's >>running AOL - and dial up. Sheesh, talk about the stone age. Anyways, >>when you click "connect" within AOL, it takes a couple of tries, then >>will connect. They can get their email, but when they try to get to any >>web page using the browser, nothing. I pinged a known IP. That worked >>fine. So, it seems that they are connected, but not able to browse. >>Doesn't this seem like a really strange problem? >> >>What would be a good way to troubleshoot this? Any ideas? Please don't >>say "don't use AOL" or "don't use dial-up". Their son uses AOL all the >>time for school, chat, etc, and they aren't going to change that. They >>also are on dial-up because they can't afford cable or DSL, at least >>that what he says. >> >>Any help would be appreciated. He's a good guy and I really would like >>to help him out. >>-- >>Ray > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:188600 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
