Not having a very good day with adobe here.
Have a new client that needs some design work so I went online to purchase PhotoShop CS4. They charged me tax on the order so I call the customer service department about the tax because since I'm in Canada I shouldn't be charged . They tell me it's not a US tax, it's a Canadian tax. I say great all I need from you is your GST registration number and all is well. They tell me they don't have one. I tell them that legally they can't charge a GST in Canada without a registered GST number so give me the number and I can be on my way. I'm told again they don't have one but if I have a tax exemption code I can use that. Like an idiot I tell the truth that Canada doesn't have tax exemption codes. They put me on hold for about 2 minutes. When they finally come back they tell me it's not a US or Canadian tax it's an Internet Tax and the only thing I can do is cancel my order. I say fine cancel it. The response is that it can only be canceled after its been in the system for 24 hours. I mean WTF! Finally I decide to bite the bullet and suck up the $150 (with exchange rate). Now I can't even download the fecking software because the Download Manager returns an error and I got to call the same frigging place that couldn't help me the first time. Is there anybody on this list from adobe that can help me out. Jesus what a pain in the ass! You'd think for $800 you'd get some useful help when you call there. Duane ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;207172674;29440083;f Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:290057 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5
