It gets better, I call tech support and they tell me that I can't download the product from a corporate network. WTF Does that mean? They tell me I need to take my system home and download it there? What's the difference? I have the firewall open for all out going traffic?
Does Adobe just want people to pirate their software coz they make it god damned near impossible to buy their stuff? Is it April Fool's day and someone forgot to tell me? -----Original Message----- From: Duane Boudreau [mailto:du...@cfexperts.com] Sent: Friday, February 27, 2009 5:45 PM To: cf-community Subject: Adobe Rant Not having a very good day with adobe here. Have a new client that needs some design work so I went online to purchase PhotoShop CS4. They charged me tax on the order so I call the customer service department about the tax because since I'm in Canada I shouldn't be charged . They tell me it's not a US tax, it's a Canadian tax. I say great all I need from you is your GST registration number and all is well. They tell me they don't have one. I tell them that legally they can't charge a GST in Canada without a registered GST number so give me the number and I can be on my way. I'm told again they don't have one but if I have a tax exemption code I can use that. Like an idiot I tell the truth that Canada doesn't have tax exemption codes. They put me on hold for about 2 minutes. When they finally come back they tell me it's not a US or Canadian tax it's an Internet Tax and the only thing I can do is cancel my order. I say fine cancel it. The response is that it can only be canceled after its been in the system for 24 hours. I mean WTF! Finally I decide to bite the bullet and suck up the $150 (with exchange rate). Now I can't even download the fecking software because the Download Manager returns an error and I got to call the same frigging place that couldn't help me the first time. Is there anybody on this list from adobe that can help me out. Jesus what a pain in the ass! You'd think for $800 you'd get some useful help when you call there. Duane ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;207172674;29440083;f Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:290061 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5
