I've got a doozie of an issue that is a continuation from the VPN tunnel problem that Dana helped me with. I set up the hardware for a VPN (IPSec/IKE) that was completely tested and working in-house. I have two different network connections internally and mimicked the setup that our remote employee would have (Modem -> Home Router -> Our Router -> Wireless Bridge -> PoE Block -> VoIP Phone). Everything worked swimmingly.
She has it all set up at her house now and everything lights up BUT the phone. I can actually access the web setup interface on the router we sent her from my desktop (192.168.2.153 -> 192.168.129.1) and actually ping the phone itself! For brand names, we sent her a Cisco/Linksys WRV210 wireless router, a Cisco/Linksys WET610N wireless bridge, a Shoretel PoE Block and a ShoreTel IP115 VoIP phone. She is plugging it in to her home router which is also providing wireless access for 2 other computers. I tested this exact configuration in the office with the only difference being the final internet connection. I was running on a dynamic T that we're going to be putting in to use soon, she's plugging in to a home cablemodem that's actually providing more bandwidth than the T. I'm wondering if it's a latency issue at this point or if, in fact, the ISP can deny certain kinds of traffic even though it is going through a hardware VPN. Any thoughts? I have very little control over the phone configuration itself - all I can set are some settings that I don't truly understand - 802.1Q tagging (currently off, for VLan I think), 802.1x enable (which I think is a security measure, also off) and LLDP enable (currently on). As I said I do have access to the remote router which makes changing the setup there an easier task than walking her through it. Until Later! C. Hatton Humphrey http://www.eastcoastconservative.com No trees were killed in the sending of this message, but a large number of electrons were terribly inconvenienced. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Want to reach the ColdFusion community with something they want? Let them know on the House of Fusion mailing lists Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:316074 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-community/unsubscribe.cfm
