yeah, just noticed that and that is my fist question.... what firewalls is this going through and what ports does it have open?
On Fri, Apr 16, 2010 at 7:04 AM, Scott Stewart <webmas...@sstwebworks.com> wrote: > > Hat.. > > Has she (or someone from the IT department) determined if she's > sitting behind her own home firewall/router? Home routers can block > ports/protocols and do by default. > > On Fri, Apr 16, 2010 at 8:22 AM, C. Hatton Humphrey <chumph...@gmail.com> > wrote: >> >> I've got a doozie of an issue that is a continuation from the VPN >> tunnel problem that Dana helped me with. I set up the hardware for a >> VPN (IPSec/IKE) that was completely tested and working in-house. I >> have two different network connections internally and mimicked the >> setup that our remote employee would have (Modem -> Home Router -> Our >> Router -> Wireless Bridge -> PoE Block -> VoIP Phone). Everything >> worked swimmingly. >> >> She has it all set up at her house now and everything lights up BUT >> the phone. I can actually access the web setup interface on the >> router we sent her from my desktop (192.168.2.153 -> 192.168.129.1) >> and actually ping the phone itself! >> >> For brand names, we sent her a Cisco/Linksys WRV210 wireless router, a >> Cisco/Linksys WET610N wireless bridge, a Shoretel PoE Block and a >> ShoreTel IP115 VoIP phone. She is plugging it in to her home router >> which is also providing wireless access for 2 other computers. I >> tested this exact configuration in the office with the only difference >> being the final internet connection. I was running on a dynamic T >> that we're going to be putting in to use soon, she's plugging in to a >> home cablemodem that's actually providing more bandwidth than the T. >> >> I'm wondering if it's a latency issue at this point or if, in fact, >> the ISP can deny certain kinds of traffic even though it is going >> through a hardware VPN. >> >> Any thoughts? I have very little control over the phone configuration >> itself - all I can set are some settings that I don't truly understand >> - 802.1Q tagging (currently off, for VLan I think), 802.1x enable >> (which I think is a security measure, also off) and LLDP enable >> (currently on). As I said I do have access to the remote router which >> makes changing the setup there an easier task than walking her through >> it. >> >> Until Later! >> C. Hatton Humphrey >> http://www.eastcoastconservative.com >> >> No trees were killed in the sending of this message, but a large >> number of electrons were terribly inconvenienced. >> >> > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Want to reach the ColdFusion community with something they want? Let them know on the House of Fusion mailing lists Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:316143 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-community/unsubscribe.cfm
