See Jesse, Many of us such as Lee and myself have been working with CF for a long long time and we love the product, etc etc.
When we run into problems, we take every step we can think of to try and resolve the issue, not just for our own benefit, but for the benefit of the product itself. When persons like ourselves (there are thousands of us) contact Macromedia to resolve an issue it's usually in good spirit and we usually want to work *with* Macromedia in resolving the issues- y'know, kinda like being a beta tester. We're doing it for the product and the community as well as for our own benefit. Now being asked for a cc in this kind of situation is just too hard to stomach. It feels like walking along the street, spotting a dangerous obstruction, attempting to move it to a safe place when suddenly being accosted by a police officer asking us to pay money to move such a dangerous object out of the way, or in this particular argument, provide security in case *we* do something wrong, when what we are doing is helping. Just my $0.2 Dave ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/index.cfm?sidebar=lists&body=lists/cf_talk FAQ: http://www.thenetprofits.co.uk/coldfusion/faq This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting.