While agree with ya on the pissers and moaners (WAY out of control)....the inital poster chastised folks for not helping....when I offered help he didn't respond...he just kept posting that nobody would help....doesn't really make me wanna help him ;-)
But yes folks....if ya ain't got somewthing nice to say...shut up! ;-) Bryan Stevenson B.Comm. VP & Director of E-Commerce Development Electric Edge Systems Group Inc. t. 250.920.8830 e. [EMAIL PROTECTED] --------------------------------------------------------- Macromedia Associate Partner www.macromedia.com --------------------------------------------------------- Vancouver Island ColdFusion Users Group Founder & Director www.cfug-vancouverisland.com ----- Original Message ----- From: "samcfug" <[EMAIL PROTECTED]> To: "CF-Talk" <[EMAIL PROTECTED]> Sent: Friday, March 07, 2003 2:28 PM Subject: Re: Installation problem with MX - HELP!! > | > | > This list is becoming very clique-plagued. Unless you're > | > one of the inner circle on this list, its difficult to > | > get a question answered. I'm sorry about that because > | > it has been a wonderful resource over the last 3 years > | > as I learned about ColdFusion. > | > | I'm sorry that you feel this way. I don't really think it's an accurate > | statement. I do think that people tend to answer some questions before > | others, and install questions again are typically a bit more difficult. > | > > > IMHO he made a very accurate statement. Those of you who are among the most > frequent posters on the list are infected with an arrogance and rudeness that is > beyond measure. Rarely do you have anything to offer beyond belittling the one > asking for assistance. I would strongly recommend that if you do not have > anything positive to offer a fellow user, then just delete the message and do > not reply at all. > > As one with quite bit of experience in building installar packages with both > WISE and InstallShield, it is a relative no-brainer to build your install script > to detect the operating system, its current configuration, and then offer a > number of options for installation and configuraton of your product. Software > publishers do this quite often, as a matter of fact. > > Macromedia on the other hand, does commit "dozens of developers" just to create > a beta version of a web site, butr cannot devote one to creating an intuitive > installer package, including the option of making a clean uninstall as well. > Instead they focus on installing server products on single homed servers only, > and make the configuration of a multi homed server (one that hosts more than one > web site) an exercise in hacking. They release extremely badly written and > deficient documentation, and then publish hot-fixes to the documentation or > separate documentation only after problems begin to show up.. They encourage > the admin to contact Tech Support, but require a credit card, even for free > install support. This is a cheap shot, is unecessary, and is neglectful of your > customers. As a result, MM has gained a reputaton of having a Tech Support > department that sucks big time. I suggest that Macromedia adopt a common sense > set of businss ethics and enforce them from the top on down., the sooner the > better. One item that should be in bold letters, is treat all customers with > respect or be subject to immediagte termination. They should bear in mind that > a system admin who spends days worth of unproductinve time is trying to > configure your software, is subject to being fired. > > Those of you who are Macromedia customers should also adopt a higher lever of > respect for your fellow journeymen, and can the arrarogant, belittling, and > insulting replies to those who are desperately seeking help with obviously > broken software. > > My .02. for a Friday. > > | > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
