I can appreciate those that have experienced many "trouble free" installs. I have no quarrel with those that are interested in only installing the server product on a single-homed box. Those installs appear to be what the current installer is designed for.
But. What to we do to install the product on a multi-homed server? (being addressed successfully in Red Sky) What do we do to install the product anywhere but the web root, which requires that the default web site be always running? This exposes the server to the constant spew of unsolicited probes and attacks. How do you install the product where it can only be addressed by the http headers and not by the IP number? How do we install it so that the CF Administrator applet can be opened in a web site that is not tied to 127.0.0.1 or localhost? Most administrators of multi-homed servers, prefer to keep the default web site turned off for security purposes. I assure you this is not an issue local only to me and my set-up. On the other hand, I do finally have a web site up and running successfully, set up in a secure manner, on a CFMX/Win2003 box, and am preparing to add others very soon. The issue is not that it can't be done, the issue is doing it fast, efficient, secure, and with a minimum of "after-installation" hacks, tweaks, and editing config files to get the job done. Hey, this is a great product, with many innovations. Lets just make it install and set up in one pass, applicable to every configuration the product supports, in one pass, each time and every time. Provide solutions to these and I will gladly put my money where my keyboard is. ====================================== Stop spam on your domain, use our gateway! For hosting solutions http://www.clickdoug.com ISP rated: http://www.forta.com/cf/isp/isp.cfm?isp_id=772 ====================================== If you are not satisfied with my service, my job isn't done! ----- Original Message ----- From: "Sean A Corfield" <[EMAIL PROTECTED]> To: "CF-Talk" <[EMAIL PROTECTED]> Sent: Sunday, June 15, 2003 12:01 PM Subject: Re: Installing MX for JRun with no context root | Doug, | | You had a bad experience with CFMX on Windows. I had, mostly, great | experiences on Windows, Solaris and Mac OS X - with probably the best | part of a hundred installs. I'm sorry that our experiences differ. That | said, calling it "crippled" and "dumb" and saying "all of [the | configuration applets] must be hacked" is neither constructive nor | accurate. And what's a 'configuration applet' anyway? | | As for the installer being the first "face" - that's why so much effort | in Red Sky has been focused on the installer, even tho' the vast | majority of CFMX users have successful installs today. Macromedia does | indeed listen and has recognized that some users have problems and some | installation scenarios are not as slick as they could be. Hence Red Sky. | | Sean A Corfield -- http://www.corfield.org/blog/ | | "If you're not annoying somebody, you're not really alive." | -- Margaret Atwood | | On Sunday, Jun 15, 2003, at 04:12 US/Pacific, Doug White wrote: | | > In my opinion, there should be no middle ground for installer | > packaging. I | > think that statement is merely a cop-out. I do not agree that people | > "do not | > want" a comprehensive installer package. | > | > I am a firm believer that the installer package should address every | > configuration that the software author claims to support in their sales | > documentation. Anything less, and I believe you are short-changing | > the | > purchaser, as well as risking loss of sales of the product, due to | > complexity of | > the install and configuration process. This issue is major enough in | > scope, | > that I am also of the opinion that it is a reason so many enterprises | > have | > decided to delay or just not upgrade. Hello? MM, are you listening? | > | > It makes no difference to me if there are fifty people installing the | > software | > in one pass, and one or two (I suspect it is much higher) have broken | > installations due to omissions in the installer scripting and/or the | > documentation. You guys can BLOG all you want, but until a solution | > is reached, | > you are still delivering a crippled software package, and that no | > doubt is | > affecting sales, or lack of sales. | > | > Secondly, if any of the components require configuration, then that | > should | > either be addressed as options in the original installer package, or | > at least in | > the CF Administrator applet. I actually consider it a dumb design | > scenario to | > have multiple configuration applets, all of which must be hacked, | > tweaked, or | > whatever you call it before getting down to work with the product. I | > don't | > think you need to address EVERY configuration scenario, but you MUST | > address all | > of the ones your own sales hype claims to support. Period, end of | > story. | > | > Perhaps someone needs to recognize that the installer package is the | > first | > "face" that you present to your customer. There should be a gigantic | > effort to | > make sure this is a pleasant experience, not just some of the time, | > but ALL of | > the time. The best engineered software in the world is doomed to | > failure if it | > will not smoothly install and configure in a simple and efficient | > manner. | > Someone should realize that in a production environment, developer | > types are not | > the ones doing the installation and configuration of server products. | > In many | > shops, the developers do not even have the access permissions or are | > many miles | > away from the scene. | > | > What good is it to concentrate all engineering resources to the core | > product if | > the customer cannot successfully install it and as a result refuses or | > delays | > buying it? | > | > I too, am participating in the Red Sky project, and that is where I | > got the | > impression that MM was addressing some of the installer issues. I | > have made a | > lot of input, but must await disclosure by the MM folks before I can | > discuss | > them in depth. | > | | ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
