2008/9/30 Andrew Scott <[EMAIL PROTECTED]>: > Our hosting provider didn't get V4 for some time to come well after you > released it. By the time they get it do their tests, then they tell us yes > we will support it. Then we have to go through our testing of the site > nothing special, virtually a standard install, but have to make sure to > reduce complaints from the client.
Our release cycles for the last two major version releases: 4.0 to 5.0 (30/Mar/07-02/Jun/08): ~14months 3.0 to 4.0 (31/Oct/05-30/Mar/07): ~17months > By then the hosting provider still doesn't have version 4, and you are no > longer supporting version 3. It's unfortunate that your host was unable to provide you with platform upgrades within those time-frames. Perhaps your host, with whom you have a commercial relationship should be doing more to assist. > When are you going to acknowledge that problem? I hear you -- you have a client trapped on 3.x and it doesn't work as you want. I acknowledge it is a problem. I wish we could help everyone all of the time, and sustain ourselves on manna falling from the Gods. Unfortunately, it's not viable to support 3 major releases of a sophisticated code base across multiple operating environments. It's irresponsible for Daemon to do so when it has no clients running on such an outdated code base. The code base is given away freely. Our time in support forums like this is given away freely. In order to continue giving to the CF community Daemon has to generate revenue at some point or go under. We've built some truly wonderful things on the FarCry platform and then given it all up for everyone else to enjoy. We're not perfect -- far from it -- but we work hard to make our community a success. There's no need for this relentless attack on the basis of a bug in a 3 year old system that has been clearly addressed in later releases. Regards, -- geoff http://www.daemon.com.au/ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;207172674;29440083;f Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:313264 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
