On Wed, Jan 26, 2011 at 6:39 PM, Andrew Scott <andr...@andyscott.id.au> wrote:


>
> ColdFusion and ColdFusion Builder get let me see 1 update, in other words

CFB has had one update, yes. CF9 has had multiple updates. Both before
901 and _after_ 901. Multiple. You do know that, right?

> unless you pay for the support to get your problem fixed it is not fixed nor
> is it released in a subsequent update. Adam is clear in saying in the latest

As far as I know, Adobe support will ONLY charge you if it isn't a
bug. If you call them with an issue and it is Adobe's fault, you do
not pay. That's the way it has _always_ been. If I'm wrong, please
correct me.

As for getting it fixed - Adobe has to prioritize bug fixes. _Every_
company does that. That's why you don't see perfect software
_anywhere_ in our world. I can understand that a bug you find may be a
deal killer for you, but if it ONLY impacts you, and Adobe makes the
decision to work on bugs that impact hundreds of people, then I think
Adobe has made the right choice. Obviously CFB is working great for a
_lot_ of people. I don't think CFB will make everyone happy (just like
any other software product).


> This is wrong, and something adobe should take under consideration. If the
> current release is actually stopping people from using the product, as
> people have described, would it not make more sense to be proactive and

As I said - I'm sure there are bugs in the product - just Windows and
Mac have bugs. But I've been using CFB full time now since the full
Alpha, as have others, so maybe you in the minority. Perhaps?

-Ray

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