> If you let your nephew install a server and don't > bother to double check his work, that is *your* fault, no one else.
What does this matter when the bad juju blows back publicly on the product itself? Blaming the customer for problems in other channels typically doesn't tend to end well for the seller. Thats what I am seeing here. I know you're right... but is that relevant to long term sales growth? I'm no longer a full-time CF developer. I run a company whose focus has to be on customer service. I cannot imagine an approach like that surviving in my marketplace for long. So I'm not looking at this from a technical perspective. At its root this is not a tech problem at all. Its a problem with consumer perception of the product. -- --m@Robertson-- Janitor, The Robertson Team mysecretbase.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:358178 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
