That definitely sounds like you need a doc master and a centralized document location.
At 02:14 PM 1/24/02, you wrote: >No, but it goes deeper than the web. We make new marketing pieces that they >download (from the website) and import into their software packages. The >mess is on the user's end. Instructions never match file names and pieces >never fit together anymore. Everyone wants to blame the developers but it's >really the way we are handling our supplemental pieces. > >Nick > >----- Original Message ----- >From: "Brunt, Michael" <[EMAIL PROTECTED]> >To: "CF-Talk" <[EMAIL PROTECTED]> >Sent: Thursday, January 24, 2002 12:11 PM >Subject: RE: OT-Managing Development Teams > > >> Nick a quick question which may not seem relevant, do you use Fusebox as >> your methodology? >> >> Mike Brunt >> Sempra Energy >> 213.244.5226 >> >> "To define recursion, we must first define recursion." >> >> >> -----Original Message----- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] >> Sent: Thursday, January 24, 2002 10:53 AM >> To: CF-Talk >> Subject: OT-Managing Development Teams >> >> >> At my day job, we have a software development division that is in charge >> of our software and our R and D. I am a branch of that division, dealing >> with the website, and distribution of information pertaining to our >> software system. >> >> Here's where things go "off the road". Every ounce of control and >> influence over documentation and distribution practices has been taken >> away (over a year ago) from the development division and spread across 3 >> different divisions of the company that have absolutely NO development >> experience, no web experiece, not even sufficient experience with our >> software system. They don't even communicate with each other before >> making changes. But, since they have been given absolute power over the >> development team, what they say goes, even if we know it is incorrect. >> It has created mass confusion, which ultimately leads to faulty and >> confusing documentation. In the end, I take the rap for it because I am >> the last step in the process (publishing it to the web). >> >> I have said in meeting after meeting that we need to re-structure the >> way we handle documentation, to no avail. So, I need evidence in my >> favor. I know many of you out there work for development companies that >> do it right. I need to know how your chain of command works as far as >> management - development - documentation and distribution. I need to >> know how much time and money your setup is saving you, so I can show >> real-world examples of companies profitting from doing it right. It is >> my thinking that we need a document master, with the ultimate authority >> over documentation. This person needs to be working in the development >> department, know the software, the system, the website, and the >> documentation. Is this thinking right? Is there an even better way? >> >> Help, I am going to go nuts. >> >> Thanks in advance.... >> >> Nick >> >> >> >> > ______________________________________________________________________ Dedicated Windows 2000 Server PIII 800 / 256 MB RAM / 40 GB HD / 20 GB MO/XFER Instant Activation · $99/Month · Free Setup http://www.pennyhost.com/redirect.cfm?adcode=coldfusiona FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
