The reason I asked re Fusebox is that we are close to completing a
development tool that will wrap in and link Developer Docs and Context
Sensitive Help files in an app using Fuseactions as the link.  If I am
successful and it looks worthwhile I hope to open-source the tool.  We are
probably 2-3 weeks away from that.

Mike Brunt
Sempra Energy
213.244.5226

"To define recursion, we must first define recursion." 


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 24, 2002 11:15 AM
To: CF-Talk
Subject: Re: OT-Managing Development Teams


No, but it goes deeper than the web. We make new marketing pieces that they
download (from the website) and import into their software packages. The
mess is on the user's end.  Instructions never match file names and pieces
never fit together anymore.  Everyone wants to blame the developers but it's
really the way we are handling our supplemental pieces.

Nick

----- Original Message -----
From: "Brunt, Michael" <[EMAIL PROTECTED]>
To: "CF-Talk" <[EMAIL PROTECTED]>
Sent: Thursday, January 24, 2002 12:11 PM
Subject: RE: OT-Managing Development Teams


> Nick a quick question which may not seem relevant, do you use Fusebox as
> your methodology?
>
> Mike Brunt
> Sempra Energy
> 213.244.5226
>
> "To define recursion, we must first define recursion."
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, January 24, 2002 10:53 AM
> To: CF-Talk
> Subject: OT-Managing Development Teams
>
>
> At my day job, we have a software development division that is in charge
> of our software and our R and D. I am a branch of that division, dealing
> with the website, and distribution of information pertaining to our
> software system.
>
> Here's where things go "off the road".  Every ounce of control and
> influence over documentation and distribution practices has been taken
> away (over a year ago) from the development division and spread across 3
> different divisions of the company that have absolutely NO development
> experience, no web experiece, not even sufficient experience with our
> software system. They don't even communicate with each other before
> making changes. But, since they have been given absolute power over the
> development team, what they say goes, even if we know it is incorrect.
> It has created mass confusion, which ultimately leads to faulty and
> confusing documentation.  In the end, I take the rap for it because I am
> the last step in the process (publishing it to the web).
>
> I have said in meeting after meeting that we need to re-structure the
> way we handle documentation, to no avail. So, I need evidence in my
> favor. I know many of you out there work for development companies that
> do it right. I need to know how your chain of command works as far as
> management - development - documentation and distribution.  I need to
> know how much time and money your setup is saving you, so I can show
> real-world examples of companies profitting from doing it right.  It is
> my thinking that we need a document master, with the ultimate authority
> over documentation. This person needs to be working in the development
> department, know the software, the system, the website, and the
> documentation. Is this thinking right? Is there an even better way?
>
> Help, I am going to go nuts.
>
> Thanks in advance....
>
> Nick
>
>
>
> 

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