Hi,
On 30 September 2011 03:48, Manuel Marín <[email protected]> wrote: > What about the post sales support with Huawei? We are currently testing with > them and they are very friendly and helpful but I'm a little concern about > post sale support. YMMV depending on your local Huawei people (if you have them available). From my personal experience - Huawei seems to be very good before signing the deal, and so-so after. Having comprehensive support contract helps, but if you're planing to run the devices mainly yourself (i.e. only using documentation and your own resources) , with Huawei only assisting with faults - it is likely to be a steep learning curve. Support maturity (like what you would get from J or C) is not entirely there. kind regards Pshem _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
