Doesn't the Create CSQ Prompt step require the CSQ ID and not the Name? Then that begs the question: what else references the CSQ ID; scripting or otherwise?
https://supportforums.cisco.com/discussion/9719781/unable-create-csq-prompt-ipcc-express-40 On Tue, Mar 31, 2015 at 6:57 PM Abhiram Kramadhati (akramadh) < akram...@cisco.com> wrote: > Hi Michele, > > There is most likely a corrupted object in the memory and you can see an > exception in the logs when the statistics are reset for these queues. The > easiest way around is to delete and recreate these CSQs. If you keep the > same name (same case too), it won’t affect any of your scripts. > > Regards, > Abhiram Kramadhati > Technical Solutions Manager, CBABU, Cisco Systems > CCIE Voice # 40065 > > From: "Michele Russo (AM)" <michele.ru...@dimensiondata.com> > Date: Wednesday, 1 April 2015 3:36 am > To: "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net> > Subject: Re: [cisco-voip] UCCX and CUIC > > All, > > > > After upgrading from UCCX 8.5 to UCCX 10.5.1 I noticed, in real time > reporting tool, two of this customer’s CSQ’s are showing their call > statistics as cumulative numbers, meaning they are not resetting at > midnight like the rest of the queue’s. > > > > Any thoughts?? > > > > > > Michele Russo Harttree > > Consultant > > Dimension Data NA > > 11730 Plaza America Drive Suite 350 > > Reston, Va 20190 > > 202-460-3965 (cell) > > 571-203-4007 (desk) > > michele.ru...@dimensiondata.com > > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip >
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