The same thing happened to me also. I called right in at 5:00 AM (I am in
AZ). I got the message saying we are closed. I dialed right back and it said
please hold for a rep , yada, yada, yada ). I thought I was one of the first
people to get through. It was early and I fell asleep on hold. I woke up at
9:00 AM and I was still on hold. I called back from another phone and the
recording said all of the test slots were full.
It sounds like we got routed into a loop.
Oh well, I guess I will have to pay the full price.
Rick
CCNA, MCSE ,CNA
"Joe McCormack" wrote in message
<002001bfcd95$85c49f60$88ac30d0@awaphxhq>...
>What a company. They put me on hold right after they started taking calls.
>This was 7am Central Time (5:00am where I live). They kept me on hold for
>over an hour. I hung up and called back only to be told that the FRS 2.0
>beta test slots were all gone. When I got to the office one of my
coworkers
>told me that he called at 5:30am our time and got registered in a couple of
>minutes.
>
>I called and asked for a supervisor so I could complain. The person I got
>did not act like a supervisor and made it very clear that she really did
not
>care if I stayed on hold for a week (thanks Shelly).
>
>Missing the beta exam is not really a big deal but wasting over an hour of
>my time at 5:00am is a big deal to me. Unless I am mistaken they are the
>only game in town for scheduling certification tests. It would be great if
>Cisco would provide an alternative company for test scheduling.
>
>If Sylvan Prometric puts you on hold do not wait very long!
>
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