I had EXACTLY the same experience with them. Their headquarters is about 10
blocks from me. A lesser man would have just walked down there and went
postal...
>From: "Joe McCormack" <[EMAIL PROTECTED]>
>Reply-To: "Joe McCormack" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Subject: Sylvan Prometric and FRS 2.0 Beta Test
>Date: Sat, 3 Jun 2000 12:54:25 -0700
>
>What a company. They put me on hold right after they started taking calls.
>This was 7am Central Time (5:00am where I live). They kept me on hold for
>over an hour. I hung up and called back only to be told that the FRS 2.0
>beta test slots were all gone. When I got to the office one of my
>coworkers
>told me that he called at 5:30am our time and got registered in a couple of
>minutes.
>
>I called and asked for a supervisor so I could complain. The person I got
>did not act like a supervisor and made it very clear that she really did
>not
>care if I stayed on hold for a week (thanks Shelly).
>
>Missing the beta exam is not really a big deal but wasting over an hour of
>my time at 5:00am is a big deal to me. Unless I am mistaken they are the
>only game in town for scheduling certification tests. It would be great if
>Cisco would provide an alternative company for test scheduling.
>
>If Sylvan Prometric puts you on hold do not wait very long!
>
>___________________________________
>UPDATED Posting Guidelines: http://www.groupstudy.com/list/guide.html
>FAQ, list archives, and subscription info: http://www.groupstudy.com
>Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
________________________________________________________________________
Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com
___________________________________
UPDATED Posting Guidelines: http://www.groupstudy.com/list/guide.html
FAQ, list archives, and subscription info: http://www.groupstudy.com
Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
