Daniel,
In defence of our local Cisco office, I've watched our tiny office grow from a 1997
staff compliment of one (Account Manager), to the whopping grand total of five of
today. I've seen Gerry do many extra-curriculur presentations to help people
understand Cisco's marketplace offerings, even when he's about to drop from exhaustion
from spending far too many nights fighting with something that SHOULD work for a
customer. I popped in to their offices yesterday because I was in the neighborhood
and needed some assurance with respect to an Cisco hardware issue that didn't concern
them. Gerry dropped everything he was doing, checked on the status of the TAC case,
and put my mind at ease. They're great guys. Hopefully now that Darryl's on board
(Darryl's VERY knowledgeable about Cisco) Gerry's load will lighten substantially.
When you're drop dead tired, you're not always at your best--but I've watched their
interaction with all sorts of Cisco customers (small and large) and hav!
e seen the guys try and be as accommodating as possible.
I'm hoping that in an upcoming CertificationZone white paper, I'll be able to formally
thank Gerry and Wayne (from the Calgary office) for all the Cisco User Group seminars
they've put on through the years. They've played a major role in helping me bring up
my knowledge level of Cisco, and stay interested because they're always presenting
something new.
-- Leigh Anne
PS. I have no intention of ever working for Cisco in Alberta. (-: And I **KNOW**
those guys are too busy to read this! (-: (-:
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
> Daniel Boutet
> Sent: Friday, September 08, 2000 11:32 AM
> To: [EMAIL PROTECTED]
> Subject: Re: Drive, Motivation and Determination !!!!!!!!
>
>
> Dale,
>
> I do have my CCNA and I also wrote the BCRAN exam and I am on the verge of
> writing my Switching exam.
> I also have my CCO account and did get the Sales Tool Central cd.
> I had also
> ordered the Cisco product catalog prior to becoming a reseller.
>
> I also want to reinforced the fact that I am in Edmonton, Alberta CANADA
> (hey!) and that for me to take a hands-on
> instructor led course (I then get lab access for 5 days) it cost
> $2600 or so
> of canadian buckaroo.
> (which converted in US $ is about10 cases of Coors Lite ).
> Seeing the real
> thing and doing virtual lab is
> two different thing. I like to get down and dirty and practice till I know
> what I am doing. This has always been my priority. I always was able to
> afford
> Lan Hardware and software. But Cisco stuff is another thing............. I
> know that there is tons of people in this situatiuon. They want
> to move from
> network administrator to internetworking and the only means to learn are
> BOOKS!
>
> I do understand that I will be a paper CCNP (my goal for now) and
> I will not
> be afraid to confirm my ignorance as far as hands-on. But I will
> understand
> the concepts and have a good understanding of the different required
> configurations. I have been reading almost all of the related
> emails in this
> group for close to two months now. As you can see I am dedicating
> my time to
> learning as best as I can with the resources that I have.
>
> To be fair to Cisco's local office, I have to say that after the "cold
> shower" they gave me the first time around, I haven't called them since.
> I feel that I should know a little more in order to be able to pinpoint
> better my hands-on needs. I will call them again soon. Hope that
> they are a
> little more cooperative.
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